
Orem Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Jared, it was very professional and he give me all information regarding to my car. information regarding to my car. More
You forgot to put the cover under my engine so I had to come back because you can't do your work correctly. I didn't can use my car for two days. come back because you can't do your work correctly. I didn't can use my car for two days. More
I have been a loyal customer of Brent Brown Toyota for over 15 years. This includes the purchase of at least four cars as well as all maintenance for our cars. The service and salesmanship have always b over 15 years. This includes the purchase of at least four cars as well as all maintenance for our cars. The service and salesmanship have always been the best. More
We haven’t picked up our vehicle yet so this review is incomplete for now. Maybe ask again once our business is actually complete? incomplete for now. Maybe ask again once our business is actually complete? More
I disagree with market adjustments. I think if that’s what you’re going to do, the price online should reflect that. I absolutely disagree with forcing customers to buy add one like VTR I think if that’s what you’re going to do, the price online should reflect that. I absolutely disagree with forcing customers to buy add one like VTR that they do not want. If you want to offer those products, that’s fine, but to refuse to sell a car without them made me feel like I was the one getting bent over backwards. It’s financial bullying. More
always very friendly and attentive to our needs or tastes, they answer my questions and help make the best decision. tastes, they answer my questions and help make the best decision. More
I was quoted a price and then it changed. I did not feel like I was treated well. I won’t go back. I did not feel like I was treated well. I won’t go back. More
Purchased toyota maintenance plus when we leased the car. Specifically asked if all recommend maintenance was covered because of leasing another car. Of course the finance person told me yes. Found out the Specifically asked if all recommend maintenance was covered because of leasing another car. Of course the finance person told me yes. Found out there was a difference between factory maintenance and recommended maintenance and optional maintenence. Only cost me $1500 + to play the word game with your staff. I feel like I was deceived. More
The sales person I worked with was awesome! Very helpful, not pushy, always responded to emails or call. The finance department was not as great. They were shady and added things I didn't want Very helpful, not pushy, always responded to emails or call. The finance department was not as great. They were shady and added things I didn't want and pushed the price way up. Watch the numbers they give you and make sure they are not adding things you don't want. Call them out on it. More
I had no intention of purchasing a truck when I came in. Sam was my salesperson and he was great!! I don’t really remember all the guys who talked to me but they were all awesome!! Sam was my salesperson and he was great!! I don’t really remember all the guys who talked to me but they were all awesome!! More