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Orem Toyota - Service Center

Orem, UT

4.2
5,087 Reviews
Call Service Center (801) 823-6020

5,087 Reviews of Orem Toyota - Service Center

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July 01, 2025

All the staff are very professional and knowledgeable. My trust in their abilities has been built over the years I have had my cars serviced by Orem Toyota. More

by peter68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Orem Toyota responded

Thank you for sharing your positive feedback. We're grateful to have earned your trust over the years at Orem Toyota.

July 01, 2025

Provided exceptional customer service, the video of the mechanic making recommendations is a great addition to the service Staff are responsive, answering questions and addressing any concerns More

by valeriorobert20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Orem Toyota responded

Thank you for sharing your positive experience with our team at Orem Toyota. We're glad the video recommendations improved your service experience.

June 30, 2025

Fast and Friendly! ! I like the text messaging and video that the mechanics use to communicate. More

by JANE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Big Poly guy, can't remember his name :( ! BYU & 49ers fan tho
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Jun 30, 2025 -

Orem Toyota responded

We're glad to hear you enjoyed our communication methods. Thanks for choosing Orem Toyota.

June 29, 2025

Very helpful in explaining the repair, easy to schedule a convenient appointment. Quick in and out repair More

by dyeclint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2025 -

Orem Toyota responded

Thanks for your kind words. We're delighted to hear about your experience at Orem Toyota.

June 29, 2025

They were quick, clean and all of them have friendly personalities. I love that they didn't push me on all of the extra services. More

by shilo27
Recommend Dealer
Yes
Employees Worked With
I don't rememeber
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Jun 30, 2025 -

Orem Toyota responded

We're pleased you found our service quick and personable. Thank you for sharing your experience with Orem Toyota.

June 28, 2025

Very fast and friendly service. Great communication and didn’t pressure me to buy unnecessary services More

by mikedover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jun 28, 2025 -

Orem Toyota responded

Thank you for your kind words. We’re glad our team could assist you effectively.

June 28, 2025

As far as dealerships go, this is like the rest. A place I usually avoid if possible. More

by juab1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Ahao
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June 28, 2025

Brett was wonderful kind and informative the car was done in good time they took care of my problems More

by dranch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaron Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brete
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June 27, 2025

It was quickly done and they promptly returned my car. Greatly appreciated. I will be back More

by bethjensen04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2025 -

Orem Toyota responded

Thank you for your kind words. We're glad you're satisfied with the prompt service at Orem Toyota.

June 25, 2025

I took my Highlander in for a hybrid system malfunction. Within an hour and a half the car was fixed (low coolant level apparently affected the temperature sensor) and I was on my way to Seattle. Best of More

by mark.edgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Orem Toyota responded

We're pleased to hear that our team was able to assist you with your Highlander's issue and get you on your way quickly. Thank you for choosing Orem Toyota—I appreciate the feedback! Safe travels on your journey to Seattle.

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