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Orem Toyota - Service Center

Orem, UT

4.2
5,120 Reviews

5,120 Reviews of Orem Toyota - Service Center

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August 12, 2025

Not only did they rotate my tires, but I had to have a little bra piece put on the back by my trunk so that when people take luggage out, my car is not scratched. I had planned just on ordering the bra pi More

by adamson545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember who I worked with sorry
August 11, 2025

Easy drop off and timely service. Friendly staff. Quality work and experienced team. Would highly recommend. More

by mark_mann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Orem Toyota responded

Thank you for recommending us. We appreciate your feedback and are glad you had a positive experience with our team at Orem Toyota.

August 08, 2025

Alvin is an amazing person and really know how to play the game between his managers and clients. The facility at the other hand is not great comparing to others I have been. Does not offer any perks whi More

by Marcus Borges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
August 08, 2025

Joel was very kind and thorough in his explanation to me about my service. I appreciate his patience. More

by jordan624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Orem Toyota responded

Thank you for sharing your experience. We're pleased to hear our team provided helpful service during your visit at Orem Toyota.

August 07, 2025

Friendly and efficient service at this Toyota. I really appreciated how professional everyone I came into contact with was, both the gentleman that directed and welcomed me (sadly I do not remembe More

by liz.hassinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

My Service Technician was very knowledgeable and friendly. My vehicle was ready sooner than he said it would be. More

by mhoyt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Johnston
Aug 07, 2025 -

Orem Toyota responded

We're glad to hear about your positive experience with our team. Thank you for choosing Orem Toyota.

August 07, 2025

I learned that my next service will cost me $800. I paid thousands of dollars for maintenance package. This should cover basics like brake fluid, transmission fluid changes. Very disappointed. Ma More

by lindaeubanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaron Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

New to Orem Toyota, but Moe took great care of me. Definitely will be back! Keep up the great work. More

by Bingo!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Afu.
Aug 07, 2025 -

Orem Toyota responded

We're pleased to hear your positive experience with our team. Looking forward to seeing you again at Orem Toyota.

August 05, 2025

Joel Kitchen is a great service adviser, he is why I keep coming back. 5,000 miles ago we had our coolant serviced. Went on a trip. Then had a cracked block. Any connection to the service? I wonder. Paid y More

by greganderson84627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Orem Toyota responded

Hello, Your feedback is important to us here. We would appreciate the opportunity to speak with you about your recent experience with our Service Department regarding the repairs and the matter of the oil in your vehicle. Please give us a call at a time that is best for you. Thank you, Customer Relations Manager 801-223-4406

August 03, 2025

Brete Arnold is the best! Thank you Brete! She explained everything to us. I will ask for her next time my car needs service. Five Stars for Brete Arnold . More

by gwen.reed2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brete Arnold
Aug 04, 2025 -

Orem Toyota responded

We're so pleased our team was able to help you. We'll be sure to share your kind words with them. Thank you for choosing Orem Toyota!

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