5,142 Reviews of Orem Toyota - Service Center
Easy to make appointment. Dropped off my car the night before. Serves was completed before estimated time. Liked the text about what they were doing. Pick up was busy. Dropped off my car the night before. Serves was completed before estimated time. Liked the text about what they were doing. Pick up was busy. More
Yes, I recently had my 10,000 mile service done at Orem Toyota! Great communication and great service from start to finish. I would highly recommend Orem Toyota 100%. Toyota! Great communication and great service from start to finish. I would highly recommend Orem Toyota 100%. More
Friendly service, good use of technology to keep customer informed of repairs needed, friendly chauffeur service, use of coupons to cut costs. Thanks. customer informed of repairs needed, friendly chauffeur service, use of coupons to cut costs. Thanks. More
I don’t want to write anything. I want to skip this part please and thank you I want to skip this part please and thank you More
It took two visits to fix something that should have been fixed on one visit. They ere trying to save me money but ended up costing me more. But the staff were very nice and helpful. fixed on one visit. They ere trying to save me money but ended up costing me more. But the staff were very nice and helpful. More
Very professional team with excellent service. We will definitely return to Orem Toyota service department. We own two older model Toyotas, a Corolla and a 4 Runner. Our recent service was on the We will definitely return to Orem Toyota service department. We own two older model Toyotas, a Corolla and a 4 Runner. Our recent service was on the 4 Runner. More
Pretty slow for basic services. Our vehicle was done for at least a half hour before they were ready with the paperwork. Our vehicle was done for at least a half hour before they were ready with the paperwork. More
The Orem Toyota team I deal with for my two cars are professional, courteous and knowledgeable. I have absolute confidence in the service done on my cars. professional, courteous and knowledgeable. I have absolute confidence in the service done on my cars. More
Took my 2018 Toyota Rav4 in for routine oil change. I was told the oil drain plug was stripped and needed a new oil pan to fix the likely leak. There was no indication of an oil drain plug leak when I was told the oil drain plug was stripped and needed a new oil pan to fix the likely leak. There was no indication of an oil drain plug leak when I took it in. I went ahead with the expensive replacement. Afterwards, I noticed some oil drips on my driveway. I wiped where the drips were coming from thinking they were just spilled oil. But I continued to see more oil drips in the same place. So after about 2 weeks I was convinced there was a very small oil leak and took the car back in. I figured it would be easy to stop the leak by tightening the oil filter housing. When I drove the car back home, within a few hours I noticed a much bigger spot of oil on my driveway. This time the leak was coming from a different location, probably the oil pan gasket. I took the car back in the very next day including a catch pan showing the amount of oil that leaked overnight. I consider both these leaks the result of mechanic incompetence. I now question whether the oil plug was stripped in your shop requiring an unexpected expensive repair, since I had no indication there was a problem when I took the car in. On a positive note. I was treated very well each time I returned and was not charged for the oil leak repairs. More