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Orem Toyota - Service Center

Orem, UT

4.2
5,142 Reviews

5,142 Reviews of Orem Toyota - Service Center

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August 31, 2025

Easy to make appointment. Dropped off my car the night before. Serves was completed before estimated time. Liked the text about what they were doing. Pick up was busy. More

by margareth.raine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe?
Aug 31, 2025 -

Orem Toyota responded

Thank you for your feedback. We're pleased you found our appointment and service process convenient. Feel free to contact us directly if there's anything additional you'd like to discuss about the pick-up experience.

August 31, 2025

Yes, I recently had my 10,000 mile service done at Orem Toyota! Great communication and great service from start to finish. I would highly recommend Orem Toyota 100%. More

by kevingolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Friendly service, good use of technology to keep customer informed of repairs needed, friendly chauffeur service, use of coupons to cut costs. Thanks. More

by patbarben14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
August 30, 2025

Excellent multi point inspection report and photos of air filters texted to me while waiting. More

by woodburydave
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Johnston
Aug 30, 2025 -

Orem Toyota responded

We're glad you appreciated the multi-point inspection and photos. Thank you for choosing Orem Toyota.

August 29, 2025

I don’t want to write anything. I want to skip this part please and thank you More

by 10098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Orem Toyota responded

Thank you for the high rating. We wish you well.

August 28, 2025

It took two visits to fix something that should have been fixed on one visit. They ere trying to save me money but ended up costing me more. But the staff were very nice and helpful. More

by ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Orem Toyota responded

Hello, We are glad to know you had a helpful and nice experience with our Service Team. However, I would like to speak with you about the time taken for repairs on your vehicle. Whenever you can, please give me a call so we may discuss this in greater detail. Thank you, Customer Relations Manager 801-223-4406

August 28, 2025

Very professional team with excellent service. We will definitely return to Orem Toyota service department. We own two older model Toyotas, a Corolla and a 4 Runner. Our recent service was on the More

by jblan54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Pretty slow for basic services. Our vehicle was done for at least a half hour before they were ready with the paperwork. More

by sheehmi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

The Orem Toyota team I deal with for my two cars are professional, courteous and knowledgeable. I have absolute confidence in the service done on my cars. More

by peter68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Orem Toyota responded

We're glad our team's professionalism has earned your confidence. Thank you for trusting Orem Toyota with your cars.

August 26, 2025

Took my 2018 Toyota Rav4 in for routine oil change. I was told the oil drain plug was stripped and needed a new oil pan to fix the likely leak. There was no indication of an oil drain plug leak when More

by jl52davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brete Arnold
1
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