Orem Toyota - Service Center

Joel was friendly , quick to the point and got me out of dealership at a reasonable time. dealership at a reasonable time. More

Staff was very knowledgeable, uniforms were clean and neat and treated me with a handshake and smile neat and treated me with a handshake and smile More

Josh listened to my car concerns and listed them for the techs to look at. After my car was finished Josh talked to me about future car maintenance that will be needed in 20,000 miles. I have my car service techs to look at. After my car was finished Josh talked to me about future car maintenance that will be needed in 20,000 miles. I have my car serviced at the dealership so I am informed about future maintenance. Good job Josh! More

Seemed like the service was completed in a timely manner. The only draw back is that my truck is making sounds it didn’t before. The only draw back is that my truck is making sounds it didn’t before. More

Mostly efficient. Attendants not always attentive. The glass guy saw me first and talked to me. I sat the four 20 minutes and had to get someone's attention. They didn Attendants not always attentive. The glass guy saw me first and talked to me. I sat the four 20 minutes and had to get someone's attention. They didn't even bother to talk to me until then even though I was the only person there. More

We came in for a tire rotation and alignment and got a deal on the 300000 mile service. They were also able to fix our third row seat recall and give us a new key for free. My issue is the key they gave u deal on the 300000 mile service. They were also able to fix our third row seat recall and give us a new key for free. My issue is the key they gave us did not have the physical key that you can stick in the lock, just the fob. So we got home and went to put it on the keychain and saw it wasn’t there. We called and found out we had to pay 66$ to get that piece. Why didn’t they let us know at checkout? Also why not just include it instead of trying to squeeze more money out of us. More

My issue was resolved in a timely fashion. I have confidence in the technicians and mechanics. This is a friendly, professional place. I was charge a fair price for the service that was provid I have confidence in the technicians and mechanics. This is a friendly, professional place. I was charge a fair price for the service that was provided. I will definitely be returning to Orem "brent brown" Toyota Service Department. More

The staff has been professional and helpful. However, within five months of buying my used car, it has been in the shop three times for the same issue related to the brakes. In each case, th However, within five months of buying my used car, it has been in the shop three times for the same issue related to the brakes. In each case, the dealer provided me with a free rental while my car was down. However, it is very inconvenient and disruptive to my schedule to take my car in for repairs three times within five months of purchase. Ideally, they would have fixed the problem on the first visit. This brings into question the value of the multi-point inspection performed on their used cars. More

The phone is answered quickly and when they say they’ll get back to me, they do Just pricy get back to me, they do Just pricy More

I have some questions regarding the diagnosis and test drive. Please give me a call at your convenience. I can be reached at 801-865-9321. drive. Please give me a call at your convenience. I can be reached at 801-865-9321. More