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Orem Toyota - Service Center

Orem, UT

4.2
5,054 Reviews

5,054 Reviews of Orem Toyota - Service Center

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February 20, 2025

Moe Afu was very friendly and informative! Even though not planned in advance, he had the Recall Repair done along with the 1-year service call. More

by mhoyt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Afu
February 19, 2025

I recently bought a certified used 2021 Highlander, with warranty. After less than 3,800 miles the brakes were bad. They say it's my fault. We've had 3 cars services at Brent Brown Toyota over the past 15 y More

by badams.636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karyn Clement
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

The staff was friendly and willing to help. I appreciate how prompt and efficient they were. More

by lssimmons502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Disappointed. I was quoted a different price over the phone and I also received an email with that quote but when I took it to get it serviced I was charged $150 m More

by FERNANDOCJ84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
February 18, 2025

Since I move to utah I been using this Toyota dealership they are giving always great service. More

by PAULBELLEZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moleakiola, AFU
February 14, 2025

great customer service. even suggested coupon. fast - stuck the appt time an took maybe 45 if More

by konicek78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

It was easy to take the car, be informed of my coverage and the information they were able to provide on the status of my car, very friendly staff and my car felt amazing after their service! I totally rec More

by ANGISERSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Buen servicio y son muy amables siempre y te explican muy bien todo con exactitud More

by nancyperez616
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Purchased 3 oil changes that comes with emission test. They covered it this time but said they wouldn’t cover it again. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

I was really impressed with my service experience. Lani my service advisor was friendly, communicative, and professional. I also enjoyed receiving a video from the service technician explaining their More

by anuhearam21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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