Orem Toyota - Service Center

They did what they said they would do and did a good job. Thank you Thank you More

Didn’t have to wait long and got me in quick. The young lady was professional and helped me understand everything that happened!! The young lady was professional and helped me understand everything that happened!! More

Everyone is always super nice and helpful. I have always had a good experience with Toyota! I have always had a good experience with Toyota! More

We were treated with respect and our vehicle was serviced within the time that we were told. Great service and experience. within the time that we were told. Great service and experience. More

Fast service. Good quality, though Didn’t check tire pressure after rotation for some reason. Good quality, though Didn’t check tire pressure after rotation for some reason. More

It took 3 trips over to the dealership to properly diagnose the problem. We were given a "bumper to bumper" warranty on purchase and then found out when we needed it that it wasn't really bumper to bu diagnose the problem. We were given a "bumper to bumper" warranty on purchase and then found out when we needed it that it wasn't really bumper to bumper. They were just kidding. More

Solid place to do Bussines, been my Toyota Parts service for years, Dee Dee in parts is real good at helping me Thank you for years, Dee Dee in parts is real good at helping me Thank you More

1 hour quick appointment ended up taking over 2 hours with no communication. This service department is run like a jiffy lube with no communication. This service department is run like a jiffy lube More

Can’t seem to figure out why 2021 Tundra truck with 3000 miles now (bought brand new) shakes when going 50+ mph on the road. 4 tries now! Finally (4th try) told me the road was causing the problem. Reall miles now (bought brand new) shakes when going 50+ mph on the road. 4 tries now! Finally (4th try) told me the road was causing the problem. Really? As if every car or truck on the lot does the same thing when going 50+ mph. Not impressed with fourth diagnosis. From high end tires they put on for me at their recommendation, to wheel out of round (factory defect) and replacement, to rotating front tires to back axle hoping to mitigate shaking, and finally the road is causing the problem. Now I’m going to a non Toyota tire shop to see if they can figure out the problem and correct it. Toyota Service Center says Toyota won’t cover it unless they do the work themselves (within the scope of Toyota guidelines). We’ll see how good the customer service department and management handle this ongoing issue. Not a happy customer so far! More

Good experience. And record time in getting back in the road. Thank you Brent Brown! And record time in getting back in the road. Thank you Brent Brown! More