Orem Toyota - Service Center

They made me wait almost 2 hours, unnecessarily, the vehicle lasted more than 1 hour ready and they did not send me a message to be able to leave. vehicle lasted more than 1 hour ready and they did not send me a message to be able to leave. More

Great, friendly service every time! They got my car in and out pretty quick even though I added an item that was not on the appointment. and out pretty quick even though I added an item that was not on the appointment. More

I was treated very well. Staff was prompt and courteous. My only issue was that I specifically requested that my tires not be rotated as I have that done where I purchased the tires but they were rotated an My only issue was that I specifically requested that my tires not be rotated as I have that done where I purchased the tires but they were rotated anyway. Not a big deal but a little disappointing. More

El vendedor del auto no me incluyo los 3 servicios gratis, y por esa razón tuve que pagar, no me pareció justo, porque mis suegros también compraron autos usados y si se los incluyó a ellos. gratis, y por esa razón tuve que pagar, no me pareció justo, porque mis suegros también compraron autos usados y si se los incluyó a ellos. More

service personnel were great and very nice Cheeck in was easy and friendly. Service was done in one hour just as they had said it woukd be. easy and friendly. Service was done in one hour just as they had said it woukd be. More

Service takes a long time, too long in my opinion. They never called me to tell me my vehicle was ready so I ended up waiting almost 3 hours until I went to check in. Very frustrating!! never called me to tell me my vehicle was ready so I ended up waiting almost 3 hours until I went to check in. Very frustrating!! More

Friendly staff and quick service. Didn't mind waiting in the dealership while the work was being performed.I've received this level or service on all of my vehicles purchased from Brent Brown (7 vehicles in the dealership while the work was being performed.I've received this level or service on all of my vehicles purchased from Brent Brown (7 vehicles in 20 years.) More

Staff was helpful finding the accessories I needed, and I was able to get my truck in the next day to have the accessories added. I was able to get my truck in the next day to have the accessories added. More

Great sales and service departments. They are one of the reasons why I own 4, all purchased at Brent Brown Toyota! I highly recommend them! reasons why I own 4, all purchased at Brent Brown Toyota! I highly recommend them! More

They got me in early since I had just come from another appointment in the neighborhood over 2 hours prior to my scheduled appointment for my service. The waiting area is comfortable. appointment in the neighborhood over 2 hours prior to my scheduled appointment for my service. The waiting area is comfortable. More