Orem Toyota - Service Center

Inspection was very thorough. It took less time than usual because I got an early appointment. I only now found out that my service light comes on every 5000 miles because they wa It took less time than usual because I got an early appointment. I only now found out that my service light comes on every 5000 miles because they want to rotate the tires that often. Oil change is 10,000 miles, but I've had it done each time. More

Estoy un poco insatisfecho con el personal de vendedores les pedí un presupuesto de papel ahumado y instalación de encendido por control y me dejaron esperando el presupuesto nunca me lo dieron y me dijeron les pedí un presupuesto de papel ahumado y instalación de encendido por control y me dejaron esperando el presupuesto nunca me lo dieron y me dijeron que lo iban a pasar y nada More

Joel took the time to try to figure out what was going on with my vehicle. He was patient, kind and helpful every step of the way. He's awesome! with my vehicle. He was patient, kind and helpful every step of the way. He's awesome! More

The service was fine but I am curious why they told me it was due for “services” and only rotated the tires when my daughter took it in. was due for “services” and only rotated the tires when my daughter took it in. More

It's great! Hassle free and very professional, able to communicate and handle details good personal service done. Hassle free and very professional, able to communicate and handle details good personal service done. More

very pleasant environment. workers with good attitude. professional advice. Very satisfied. I bought my RAV4 in SLC and the seller there told me I could take my car here to Bre workers with good attitude. professional advice. Very satisfied. I bought my RAV4 in SLC and the seller there told me I could take my car here to Brent Brown. I am very satisfied with their service. More

Milani was nice, kind, energetic, and so incredibly helpful. I'm not a car person so I'm always nervous to talk to anyone about the services I need and she put me right at ease. Give her a raise! helpful. I'm not a car person so I'm always nervous to talk to anyone about the services I need and she put me right at ease. Give her a raise! More

Moe Afu was very friendly and informative! Even though not planned in advance, he had the Recall Repair done along with the 1-year service call. Even though not planned in advance, he had the Recall Repair done along with the 1-year service call. More

I recently bought a certified used 2021 Highlander, with warranty. After less than 3,800 miles the brakes were bad. They say it's my fault. We've had 3 cars services at Brent Brown Toyota over the past 15 y warranty. After less than 3,800 miles the brakes were bad. They say it's my fault. We've had 3 cars services at Brent Brown Toyota over the past 15 years, and have never had a brake issue. I'm very disappointed that I had to pay almost $300 for something that is obviously their fault. Maybe I don't understand what "Certified Used" means, or what the warranty covers after only 3800 miles and 6 months of ownership. More