Orem Toyota - Service Center

Lani was so professional. My car was finished when she said it would be and I always received attentive care. She goes the extra mile. My car was finished when she said it would be and I always received attentive care. She goes the extra mile. More

Lani is always very helpful! She always gives us updates and she is really helpful when my wife takes her vehicle in. She always gives us updates and she is really helpful when my wife takes her vehicle in. More

I was greeted promptly, and my car was taken for the scheduled service. Kaua was very professional and friendly. The service took longer than I expected, but Kaua did what she could to expedite completi scheduled service. Kaua was very professional and friendly. The service took longer than I expected, but Kaua did what she could to expedite completion. More

I appreciate the customer service they gave me They were responsive through the whole process. responsive through the whole process. More

The first time I tried this shop I waited over 2 hours for my oil change. After awhile I decided to give them another try, I wish I hadn’t. I went in for another oil change & tire rotation 2 days ago. I l for my oil change. After awhile I decided to give them another try, I wish I hadn’t. I went in for another oil change & tire rotation 2 days ago. I live about 15min from the shop, by the time I got home I noticed that my tire air pressure light came on. I thought it must just need to be reset however once I got home I checked the air pressure stats and all of my tires were below the recommended numbers and even better, my back right tire was completely flat. I couldn’t just drive it back so I had a local tire shop fix it. What a shame, such poor service. Needless to say, I won’t be returning or recommending them. More

Amazing service and kind individuals helping to move processes along! Thanks so much for continuing to take such good care of my vehicle! processes along! Thanks so much for continuing to take such good care of my vehicle! More

Staff were super friendly and helpful, gave updates in a timely manner and service was quick timely manner and service was quick More

Joel is awesome to work with. He is my favorite advisor! Thank you for taking such good care of your customers! He is my favorite advisor! Thank you for taking such good care of your customers! More

Great job on the oil change. Done in good time. Kept me well informed of progress. Done in good time. Kept me well informed of progress. More

Fast and efficient. All of my options were clearly explained. Friendly staff and the waiting area was good. All of my options were clearly explained. Friendly staff and the waiting area was good. More