Orlando Mini

My service adviser Tiffany has been wonderful navigating me through a couple of difficult repairs on my 160+K miles Mini. The service department sent me videos while they evaluated my car and pointed out t me through a couple of difficult repairs on my 160+K miles Mini. The service department sent me videos while they evaluated my car and pointed out the repair needed and why. I was able to view these from home since they had provided me with a loaner. I knew I was given the proper options and felt that my car needs were well taken care of. More

Excellent sales experience! Emma was our sales rep and she took exceptional care of us. Communication and follow up was outstanding! Emma was our sales rep and she took exceptional care of us. Communication and follow up was outstanding! More

Always have a great experience every time. People are very pleasant and no extremely helpful. People are very pleasant and no extremely helpful. More

My Countryman had to return to the shop THREE times (within the same service visit) to do what should have been a one-time shop experience. Appointment was to do the pre-36K service, plus a tire rotati (within the same service visit) to do what should have been a one-time shop experience. Appointment was to do the pre-36K service, plus a tire rotation that was owed to me from failure to do it on the previous visit, then the service failed to perform the brake inspection to determine remaining brake life. And only received a verbal "yellow range" brake life for all 4 wheels. No video inspecion by the service technician at the end. More

Amazing service ! Very professional and attentive! I recommend Orlando Mini for service and to purchase your next car. Very professional and attentive! I recommend Orlando Mini for service and to purchase your next car. More

Great customer service always great to deal with keeps me updated on everything. Appreciate there help. updated on everything. Appreciate there help. More

I worked with Tiffany in the service dept. and the process was seamless. This team ROCKS!! and the process was seamless. This team ROCKS!! More

Great service every time. Tiffany, our service representative is always very attentive and helpful. Thank you. Tiffany, our service representative is always very attentive and helpful. Thank you. More

Matthew was incredible! As good as any advisor I've worked with. I think Adante was the best, but Matthew has stepped in and not missed a beat. I'll keep coming back to Orl As good as any advisor I've worked with. I think Adante was the best, but Matthew has stepped in and not missed a beat. I'll keep coming back to Orlando Mini! More

Last year had some minor warranty work. No problems whatsoever. Recently had annual maintenance. They performed what was needed and updated me for what is upcoming. Work was timely and car No problems whatsoever. Recently had annual maintenance. They performed what was needed and updated me for what is upcoming. Work was timely and car left clean. Offered a car wash. Dealership has drinks and light snacks. I like that all routine maintenances are posted on website. More