Orr Chevrolet of Fort Smith
Fort Smith, AR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Great experience!! Sam Cox took great care of us at Orr Auto Park!! We will definitely be back to him for any new vehicle needs in the future as well as recommend him t Sam Cox took great care of us at Orr Auto Park!! We will definitely be back to him for any new vehicle needs in the future as well as recommend him to our friends and family! Thank you so much, Sam!! More
Horrible experience My husband and I stopped by to look at a Traverse. The salesman was very abrasive. He insulted our current car, said the car we were considering was m My husband and I stopped by to look at a Traverse. The salesman was very abrasive. He insulted our current car, said the car we were considering was made for soccer moms, said that people that didn’t drive Cadillacs were not as intelligent as people who did, acted surprised when I wanted to ride in the front seat during the test drive, tried to sell us a two row vehicle when we specified we needed a third row, and when my husband tried to shake his hand as we were leaving the salesman turned and left my husband’s hand hanging in mid air. I will never go back, even if they were to give me a car for free. I felt disrespected as a woman and as a buyer. More
I was treated with respect. JD was very helpful and respectful of my terms and worked to get me the deal I wanted. Chris Hanson took care of the paperwork as quickly and respectf JD was very helpful and respectful of my terms and worked to get me the deal I wanted. Chris Hanson took care of the paperwork as quickly and respectfully as I have come to expect from ORR. This is my third vehicle purchased from ORR in the last 3 years and will return again. More
Smooth transaction This was by far the easiest car purchase ever! They were so easy to work with. High recommend if your shopping for a new vechicle This was by far the easiest car purchase ever! They were so easy to work with. High recommend if your shopping for a new vechicle More
Very nice and friendly. Oil change and hail damage repair. Great work! Repair was done in a timely manner and they addressed all of my concerns. Jared Fabor was truly awes Oil change and hail damage repair. Great work! Repair was done in a timely manner and they addressed all of my concerns. Jared Fabor was truly awesome and figured out the problem with my car. He discovered a piece of grass that was causing an issue in my filter system and made my car run perfect! More
Used car purchase Quick, painless procedure. Salesman was great, car was ready to go when I got there. Car only had one remote, was promised another, we'll see. Easy ex Quick, painless procedure. Salesman was great, car was ready to go when I got there. Car only had one remote, was promised another, we'll see. Easy experience. More
Son cars pro: The car was priced good compared to other cars of that model. The car was clean and the sales staff very good. Con: it took a long time to get pro: The car was priced good compared to other cars of that model. The car was clean and the sales staff very good. Con: it took a long time to get the loan approved and they would not let us finance the loan for the amount we wanted. Said the loan was to low. More
Customer service excellence Honestly, my last trip to Orr for an oil change/tire rotation was not positive. It was only on my third trip to the service department that I was able Honestly, my last trip to Orr for an oil change/tire rotation was not positive. It was only on my third trip to the service department that I was able to pick up my truck. Orr was new then. I'll chalk it up to teething problems. This time was a perfect experience. I dropped off my truck at 7:30 for an 8:45 appointment. I was promptly given a ride to work. A couple of hours later I received a call telling me that my truck was ready. I asked if they could deliver it to my work. Within 30 minutes I received a call that my truck was in the parking lot at my work. A couple of signatures and I had my truck. A perfect example of the meaning of customer service. Well done, Orr, well done! More
No pressure just great assistance picking out our new car. Professional all the way. Absolutely no pressure. Don provided my wife and I with options as we were uncertain of what type of vehicle to purchase. Ma Professional all the way. Absolutely no pressure. Don provided my wife and I with options as we were uncertain of what type of vehicle to purchase. Making the deal was quick and painless. No games. A fair price was offered the first time. No back and forth with the sales manger. We will be back. More
Immediate and attentive service! I called with a question, was asked to come in first thing the next morning. Service was kind and considerate by Shane, Tracie, and even Landid who g I called with a question, was asked to come in first thing the next morning. Service was kind and considerate by Shane, Tracie, and even Landid who gave me a ride to my office. My car was delivered back to me within a few hours with no inconvenience to my day. I love the Cadillac experience, especially at Orr. My family will be a Cadillac family from now on. The comfort and convenience are worth every dollar. Keep up the good work! More