Orr Chevrolet of Fort Smith - Service Center

Awesome service. Harold had my truck done very quickly. Would highly recommend Orr service department. Harold had my truck done very quickly. Would highly recommend Orr service department. More

I work for the Van Buren Police Department as the Service Fleet Lieutenant. I rely on Service Manager Randy Jones allot. Our fleet of vehicles are the communities Lifeline. Having police officer rolling a t Fleet Lieutenant. I rely on Service Manager Randy Jones allot. Our fleet of vehicles are the communities Lifeline. Having police officer rolling a to call in a reliable vehicle has made the difference between tragedy and triumph. Service does not end when the purchase agreement is made. It goes long after..ORR Chevrolet has made a commitment to the River Valley Police and Sheriff's. I'm not blowing smoke by saying the unsung heroes are those who support. Lt . Mark McGraw VBPD #495 on watch 27 years. More

Several issues with tires, they wouldn't listen, and argumentative at points. End result is a bad alignment that they failed to see. Marking tire as have 5 on tread depth, when it was not. My wife went argumentative at points. End result is a bad alignment that they failed to see. Marking tire as have 5 on tread depth, when it was not. My wife went to talk to them about it. They told my wife it's a sports car "2021 camaro ss" and rear tires will wear more, which they do specifically drive tire, but this was a front passenger tire. I went and talked to them which is how I found out the tire was out of alignment. A week later got a knot on the side wall and was told there is zero on tread depth I told him it was out of alignment, but there is still tread on the inside of the tire. He insisted that it is bald and I was feeling wires. I didn't argue with him said ok, thank you, and left. We have the extra warranty on tires and rims, but because they don't want to do there job according to our records of service and there's this tire went from 5 tread depth to 0 in about 500 miles, which can't happen I also have pictures with dates and everything. Sadly I love chevy specifically camaros but will not buy another vehicle from this location. More

The best people I have ever met. They appreciate your business. I reccomend them to everyone. They appreciate your business. I reccomend them to everyone. More

Could not be any better. The lady at the loaner desk was so easy to work with. Service was great. The lady at the loaner desk was so easy to work with. Service was great. More

Very courteous took care of our vehicle the day we dropped it off. We will use them again in the future. dropped it off. We will use them again in the future. More

Very good up to date with correspondence. Thanks for your help, I will consider Orr dealership Thanks for your help, I will consider Orr dealership More

Excellent, prompt service. They checked me in and out within thirty minutes. This is greatly appreciated! They checked me in and out within thirty minutes. This is greatly appreciated! More

Had appointment still took an hour for an oil change/rotation. Friendly but slow. Car was ready and no one was around it had to ask for paperwork to leave. Would be ok if I could leave car and di change/rotation. Friendly but slow. Car was ready and no one was around it had to ask for paperwork to leave. Would be ok if I could leave car and didn’t have other things to do. Probably won’t come back even though I have 3 more free services. More

Everything has gone great and I look forward to many more years of doing business with this dealership. years of doing business with this dealership. More