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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
514 Reviews

514 Reviews of Orr Chevrolet of Fort Smith - Service Center

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April 04, 2024

Very polite employees in every department. Love getting my car serviced here as well. Great service. More

by KRISTENKOHLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
April 03, 2024

Ike was who sold me my truck and was more than amazing to me through the whole process. Even after buying the truck he checked on me and it was nothing but a great experience. Would highly recommend him to a More

by T.Wasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

Harold is very genuine and understands customer needs. While getting my tires, Harold identified my oil was at 12% and made me aware. I appreciated that and had my oil changed. He has taken care of me More

by SHAWN92
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Polite employees. Well organized. Excellent customer service. Clean open space to relax while waiting on service to be completed. More

by sbarlovett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Wife said told air filter needed changed but thought part of service and didn't reset service light? Now another trip back to ORR? More

by SCC.TIMMY
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ralph Cubbler
March 21, 2024

Always pleasant and prompt. Service Department continues providing thorough service for our Traverse. Giving us confidence for dependable performance. More

by SLCENGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Everyone was super nice and helpful. Didn't cost an arm and a leg. They completely went against the dealership is a rip off stereotype. I will definitely trust them with my truck again. More

by t.evans2982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wish I could remember names but I'm bad
March 21, 2024

Making the appointment was easy! They repaired my car quickly and everyone was helpful! Ed was so very helpful! More

by IDA.MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
March 16, 2024

Took my Escalade in to get air. Shocks repaired was told that It needed a new relay to make it work. They put the new relay on and it did not work. Still charge me $600 for a part I More

by DANNYBAILEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Dean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Kim is the best at customer service! They went above & beyond my expectations. I am very pleased with their work! I would recommend them to anyone. More

by TMCCLENDONTARA4
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Body shop & paint
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