Orr INFINITI

Awesome This was the best car buying experience I've ever had!!!!! I would recommend them to anyone. If anyone is looking for a friendly, patient and knowledg This was the best car buying experience I've ever had!!!!! I would recommend them to anyone. If anyone is looking for a friendly, patient and knowledgeable environment; this is the place to be. More

Very Professional Very professional, very knowledgeable of the product, and the customer service was great! I reached out online, received a call back in a short time. Very professional, very knowledgeable of the product, and the customer service was great! I reached out online, received a call back in a short time. More

Good customer services I wil referr family and friends to Gary Washington. He is very passionate about his service. They have very good customer service. I love the new sty I wil referr family and friends to Gary Washington. He is very passionate about his service. They have very good customer service. I love the new style of cars. More

Awesome service!!!! The service dept. is awesome!!! The guys are great & the valet is very convienent. Chris & Scott are WONDERFUL!!! Will not go anywhere else for se The service dept. is awesome!!! The guys are great & the valet is very convienent. Chris & Scott are WONDERFUL!!! Will not go anywhere else for service, I even have my Honda serviced there. More

Tire and wheel policy Buyer beware of Tire and Wheel policy, Read the agreement, you pay good money for it and cannot cancel or transfer the policy. We traded a 2014 Q 50 p Buyer beware of Tire and Wheel policy, Read the agreement, you pay good money for it and cannot cancel or transfer the policy. We traded a 2014 Q 50 premium, with 16000 miles not for anything Orr had to offer, was glad to be rid of that dealership .Just be aware, shady, shady, shady More

poor everything. they lied to me about service that had been performed on a used car I wanted to buy. I found out after they very reluctantly (and after a deposit) let me take it to my mechanic. I took it been performed on a used car I wanted to buy. I found out after they very reluctantly (and after a deposit) let me take it to my mechanic. I took it back and they were "surprised" that it really hadn't been done and seemed pissed that I figured it out. Needless to say- just typical of a dealership- you can't trust them!! More

We bought a Infiniti FX 35 from ORR. After test driving, we then sat down and negotiated on a price. The sales manager, JP, stated that all servicing would be included during the term of our lease, which w we then sat down and negotiated on a price. The sales manager, JP, stated that all servicing would be included during the term of our lease, which was to be 4 years. When we then sat down with the finance/lease person, and after we had signed all the papers, he gave us a voucher for one free oil change. As we then confronted JP about this, he denied everything and stated that we were mistaken. Unfortunately there was not much we could do since we had already signed the papers. After I went home, I called JP to assure him that I would never refer anyone to them, at which point he threatened me and said that "if I was a real man I would come down to the dealership and talk to him face to face". I guess that proves his lack of memory, since we had just been talking to him for two hours at the dealership. Since then I have run into many individuals who have had similar experiences at ORR. More