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Otto Cadillac
Albany, NY
2,724 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,724 reviews
June 11, 2026
When your sales department says you get 2 free oil changes they need to tell you there is an expiration date. changes they need to tell you there is an expiration date. More
by GGRATTON
Verified Customer
June 11, 2026
When your sales department says you get 2 free oil changes they need to tell you there is an expiration date. changes they need to tell you there is an expiration date. More
by GGRATTON
June 11, 2026
Excellent Love the attentiveness, courtesy, friendliness, understanding, cleanliness, complimentary car washing and cleaning, break room coffee. understanding, cleanliness, complimentary car washing and cleaning, break room coffee. More
by yan.babichenko
June 11, 2026
Very professional service Excellent service department best around I would highly recommend them I will only use otto cadillac for my service needs best around I would highly recommend them I will only use otto cadillac for my service needs More
by Rick4862000
Employees Worked With
Bill
June 11, 2026
Very pleasant experience for a not so pleasant situation! They where in contact with me every step of the way to let me know the progress of the repair. Great job ! They where in contact with me every step of the way to let me know the progress of the repair. Great job ! More
by mikedauto
June 10, 2026
Always very attentive & professional taking great care in making sure our request is being taken care of. making sure our request is being taken care of. More
by GCZEBROW
June 10, 2026
Fantastic dealership to work with! Highly recommend visiting Otto for your next Cadillac or for service. Highly recommend visiting Otto for your next Cadillac or for service. More
by Dara
June 09, 2026
Long wait and lack of professionalism and sarcastic comments from service staff. Quality of work performed not up to mark. comments from service staff. Quality of work performed not up to mark. More
by bhavin2109
Employees Worked With
June 08, 2026
Excellent service and friendly staff. It is a pleasure working with Otto Cadillac. The sitting area is clean, and coffee is good. It is a pleasure working with Otto Cadillac. The sitting area is clean, and coffee is good. More
by jmathias629
June 07, 2026
Everyone was very welcoming, knowledgeable and helpful Unfortunately we are too far from Albany to have all our services done but we would if at all possible! Unfortunately we are too far from Albany to have all our services done but we would if at all possible! More
by lgrimm1119
