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Otto Cadillac

Albany, NY

Overview
Employees
Reviews
4.8
2,758 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,758 reviews

July 01, 2026

They got me right in, took care of my needs and on my way. Perfect More

by KONA515
Recommend Dealer
Yes
Employees Worked With
Bill
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Jul 02, 2026 -

Otto Cadillac responded

Thank you for your confidence in Otto Cadillac! We appreciate your business.

June 30, 2026

I’ve used Otto for my last 3 cars now and the service and communication and friendliness is always great! More

by nicolesteixeira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

Otto Cadillac responded

Hi Nicole! Thank you for making Otto Cadillac your go-to dealership! We appreciate your business and look forward to seeing you next time. Safe travels!

June 29, 2026

Outstanding in every way Would highly recommend Otto to anyone interested in buying a car More

by bradrosenstein
Recommend Dealer
Yes
Employees Worked With
Bill
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Jun 30, 2026 -

Otto Cadillac responded

We're grateful to have you as a Otto Cadillac customer, Brad. Otto will appreciate your kind words. Thanks for the review!

June 29, 2026

Excellent Great customer service and ownership would highly recommend to anyone looking to buy or service a car More

by bradrosenstein
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
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Jun 30, 2026 -

Otto Cadillac responded

Thank you for your recommendation and for choosing Otto Cadillac, Brad! We hope to serve you in the future, take care!

June 27, 2026

Mike, Ryan and Bill were very professional and courteous! I would highly recommend Otto's for anyone who is looking for an honest dealership to purchase a quality vehicle. More

by eldercamp52
Recommend Dealer
Yes
Employees Worked With
Mike in sales and Bill in service.
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Jun 29, 2026 -

Otto Cadillac responded

We're grateful for your glowing review of Mike, Ryan, and Bill, and for recommending Otto Cadillac!

June 26, 2026

Convenient scheduling availability, friendly staff, efficient and timely performance. I appreciated the status updates as well. More

by JMCCAGG8208
Recommend Dealer
Yes
Employees Worked With
Bill
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Jun 29, 2026 -

Otto Cadillac responded

Thank you for sharing your experience with our team! We hope to see you and your vehicle back again in the future. - The Otto Cadillac Team

June 26, 2026

They were polite, accommodating, quick and love your computerized car fact sheet Would come again More

by dbmurray1954
Recommend Dealer
Yes
Employees Worked With
Bill McLean
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Jun 29, 2026 -

Otto Cadillac responded

We can't thank you enough for the excellent review of Otto Cadillac!

June 26, 2026

Same as always excellent custom service, meets all expectations Dropping off your vehicle for couldn't be easier especially dealing with Bill More

by lefevreken7@gmail.com
Recommend Dealer
Yes
Employees Worked With
Bill
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Jun 29, 2026 -

Otto Cadillac responded

Thank you for your continued support of Bill and our team! Your feedback means a lot to us and we hope to see you again at Otto Cadillac. Safe travels!

June 26, 2026

The staff was great and the visit short. They topped off the fluids in the car and said everything was fine. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Bill Mclean
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Jun 26, 2026 -

Otto Cadillac responded

Hi Chris! We're pleased to hear you had a quick and positive visit at Otto Cadillac. Safe travels!

June 26, 2026

I love this dealership, and I love Bill! They get me right in, explain everything thoroughly to me and I'm out in a timely manner. He did forget to add my coupon and my 55.00 gm rewards tho. More

by Dinaf43
Recommend Dealer
Yes
Employees Worked With
Bill
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Jun 29, 2026 -

Otto Cadillac responded

Thank you for sharing your experience with Bill and the team, Dina! We apologize for the oversight regarding your coupon and rewards. Please reach out when you get the chance. See you next time at Otto Cadillac!

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