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Otto Cadillac
Albany, NY
2,761 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,761 reviews
June 26, 2026
Same as always excellent custom service, meets all expectations Dropping off your vehicle for couldn't be easier especially dealing with Bill expectations Dropping off your vehicle for couldn't be easier especially dealing with Bill More
by lefevreken7@gmail.com
Verified CustomerEmployees Worked With
Bill
June 26, 2026
I love this dealership, and I love Bill! They get me right in, explain everything thoroughly to me and I'm out in a timely manner. He did forget to add my coupon and my 55.00 gm rewards tho. They get me right in, explain everything thoroughly to me and I'm out in a timely manner. He did forget to add my coupon and my 55.00 gm rewards tho. So the bill was $136 and should've been $32.00 More
by Dinaf43
Employees Worked With
Bill
June 26, 2026
I love this dealership, and I love Bill! They get me right in, explain everything thoroughly to me and I'm out in a timely manner. He did forget to add my coupon and my 55.00 gm rewards tho. They get me right in, explain everything thoroughly to me and I'm out in a timely manner. He did forget to add my coupon and my 55.00 gm rewards tho. So the bill was $136 and should've been $32.00 More
by Dinaf43
Employees Worked With
Bill
June 24, 2026
I can confidently say that my experience at the dealership left me more than satisfied. Not only did I find a car that I love, but the entire process was smooth and stress-free. dealership left me more than satisfied. Not only did I find a car that I love, but the entire process was smooth and stress-free. More
by medinaj7013
Employees Worked With
Other Employees :
Aleks Gentile
June 24, 2026
Bill in service always makes it a pleasurable experience They take care of my vehicle and sees that it gets what it needs and makes sure that I am satisfied with the service They take care of my vehicle and sees that it gets what it needs and makes sure that I am satisfied with the service More
by snakepit028
June 23, 2026
they got the part they set up the appointment. There was a little problem with a bolt, but they called me and told me to keep the loaner car till the next day and once it was ready, they called me There was a little problem with a bolt, but they called me and told me to keep the loaner car till the next day and once it was ready, they called me and told me to come and get it. More
by nursesuzan
June 23, 2026
Great, fast service. I trust this dealership Friendly, fast service whenever I get my car serviced. I trust the service advisor and never feel like they are trying to sel I trust this dealership Friendly, fast service whenever I get my car serviced. I trust the service advisor and never feel like they are trying to sell me something I do not need. More
by ccarmer
Employees Worked With
Bill McLean
