Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Definitely the most informative, honest and down to earth dealer I've dealt with in years. Id highly recommend Otto to anyone, with zero hesitation! dealer I've dealt with in years. Id highly recommend Otto to anyone, with zero hesitation! More
I always receive excellent service. The staff reviews the required repairs with you. I needed new tires. The staff found a rebate for my tires. They even filled out the rebate form for The staff reviews the required repairs with you. I needed new tires. The staff found a rebate for my tires. They even filled out the rebate form for me. More
I liked their attitude, they did their job quickly and efficiently, thanks to everyone who worked there efficiently, thanks to everyone who worked there More
There are males in service department who are throwbacks to Martin Luther King protests era. It appears obvious to me the service advisor "Bill Mclane" & service tech or techs are attempting by vehicle sabo to Martin Luther King protests era. It appears obvious to me the service advisor "Bill Mclane" & service tech or techs are attempting by vehicle sabotage to see me & my 2013 Cadillac or finances departed by mechanic's lean on my vehicle via thousands of dollars at a time "shortly" after a suppossed multipoint inspection on paper to cover tracks. Some people simply refuse to accept the progress of people other than themselves. More
Fast reliable service from friendly staff that communicate issues and service very well. Don’t n time! communicate issues and service very well. Don’t n time! More
Sent my sister and tricked into buying $50 wipers. Paid $300 for oil/tire rotations. Not professional. Paid $300 for oil/tire rotations. Not professional. More
The people are so kind and helpful. The dealership is so clean and welcoming. 15 The dealership is so clean and welcoming. 15 More
Great experience buying my vehicle here with Steve. He made the car buying experience easy. This was a big purchase for me and he understood the importance of the experience. He communicated well with He made the car buying experience easy. This was a big purchase for me and he understood the importance of the experience. He communicated well with me and the bank. The lady at the front desk is so sweet, I don’t remember her name unfortunately. Also the gentleman that took his time going through the electronics of the car did a great job & answered all my questions. More
I had a good customer service experience ,I am happy with my purchase and service ,will do business with them again thank you cathy campagna with my purchase and service ,will do business with them again thank you cathy campagna More
Excellent service as always. Service department always keeps me well informed and service is always prompt. Service department always keeps me well informed and service is always prompt. More