Otto Cadillac - Service Center

Was outstanding as usual. Everyone was very courteous and helpful. Felt very safe and protected. helpful. Felt very safe and protected. More

Dropped off car and was greeted by friendly service personal. Car rental was great and had my car back on time as they promised. personal. Car rental was great and had my car back on time as they promised. More

The staff, especially Bill, was polite and helpful. Clean faculty. Car was clean upon return. faculty. Car was clean upon return. More

The service was punctual, complete and user friendly. Very pleasant surroundings and service manager was very helpful. Very pleasant surroundings and service manager was very helpful. More

Had only one issue, brought the car in for loud tire noise 3 times, each time I was told the run flat tires were known for being noisy, the car was never road tested ,at the last visit for another issue noise 3 times, each time I was told the run flat tires were known for being noisy, the car was never road tested ,at the last visit for another issue I was told the tires were defective and needed replacement, just wished they had road tested it on the first complaint.Bought it used as certified with approximately 23k miles and ended up replacing all 4 tires at 30k ,it just didn't settle well with me More

From my salesman to my service director. They are nothing but the best. They know your name and treat you with respect. All the time. I’ve been doing business with them since the late 80’s. but the best. They know your name and treat you with respect. All the time. I’ve been doing business with them since the late 80’s. More

Otto Cadillac is the finest dealership I have ever done business with in over 50 years. (I am 76) It is always impeccably clean, every employee offers to help with any problem you might have and pricing i business with in over 50 years. (I am 76) It is always impeccably clean, every employee offers to help with any problem you might have and pricing is always very competitive. More

My car was washed very poorly. The entire underpanel was never touched. My windshield was not touched. There were smudges of dirt all around the exterior of the car. Carol Cascio never touched. My windshield was not touched. There were smudges of dirt all around the exterior of the car. Carol Cascio More