Otto Cadillac - Service Center

Very courtesy, pleasant did not have to wait to long. Came out to waiting area to give me status. Came out to waiting area to give me status. More

Upon my arrival everyone greet you with kindness and respectfulness..it was a pleasure working with everyone respectfulness..it was a pleasure working with everyone More

The Personnel was extremely professional & courteous. I was very comfortable in their knowledge in any questions I had. I will definitely continue any service I might need. was very comfortable in their knowledge in any questions I had. I will definitely continue any service I might need. More

Receptionist quickly switched me over the service department. I did not have wait long to get a service appointment. The serviced received was quick and very satisfactory. department. I did not have wait long to get a service appointment. The serviced received was quick and very satisfactory. More

Service was quick. All questions were answered. Car was returned washed and vacuum happy with service returned washed and vacuum happy with service More

Right from the first time we came in looking for a Cadillac the quality of not only the cars but the quality of the employees Cadillac the quality of not only the cars but the quality of the employees More

Staff was pleasant, helpful and very professional. I wouldn’t hesitate to recommend your services. Thank you! wouldn’t hesitate to recommend your services. Thank you! More

My visit included my annual NYS inspection. Although my car passed inspection, I appreciate that I was given a “heads up” on possible future issues with my car. I trust Bill McLean & the Otto service techs car passed inspection, I appreciate that I was given a “heads up” on possible future issues with my car. I trust Bill McLean & the Otto service techs to be honest with me & not try to sell me repairs that I don’t need. Thanks guys! More

They did what they had to to get the job done! I will be back there. back there. More