Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,573 Reviews of Otto Cadillac - Service Center
Sort by
January 14, 2022
Excellent service Bill is a great service advisor. Vehicle was repaired on time and as quoted Vehicle was repaired on time and as quoted More
by colarossi_j
Verified CustomerEmployees Worked With
Other Employees :
Melissa D'Errico, Sarah Pritchard
January 13, 2022
Excellent service, I am always pleased. I would definitely recommend Otto Cadillac. I have never felt like they tried to sell me something I didn’t need. definitely recommend Otto Cadillac. I have never felt like they tried to sell me something I didn’t need. More
by Kjmilkins
Employees Worked With
Bill McLean
January 13, 2022
Had a problem with my left rear directional. Talk to Billy in service. He got me in quickly and resolved my problem. He also pointed out that I would be due for an oil change shortly. It was at 13%. We Billy in service. He got me in quickly and resolved my problem. He also pointed out that I would be due for an oil change shortly. It was at 13%. We took care of that also. I have always had great service at Otto. Billy does a great job. More
by mjegolfman
Employees Worked With
January 12, 2022
Bill and his team are the best…you are lucky to have him…service drives sales him…service drives sales More
by BRAGUCCI33
Employees Worked With
January 10, 2022
Excellent service ,very professional and courteous staff, they performed the work requester in a timely manner . they performed the work requester in a timely manner . More
by adatim
January 08, 2022
Usually have had great service - this time was not the case at all! They charged me for my oil change (on a lease where it is included). Said oil change leaked all over my driveway. Got the runaround when case at all! They charged me for my oil change (on a lease where it is included). Said oil change leaked all over my driveway. Got the runaround when asking about clean up. D my refund. Also tried to sell me new windshield wipers- but were just replaced a few months ago. Was told that they would get back to me and I was the one who had to continually follow up. More
by seg192
Employees Worked With
January 03, 2022
Was outstanding as usual. Everyone was very courteous and helpful. Felt very safe and protected. helpful. Felt very safe and protected. More
by Jim
December 31, 2021
Dropped off car and was greeted by friendly service personal. Car rental was great and had my car back on time as they promised. personal. Car rental was great and had my car back on time as they promised. More
by Kross21
Employees Worked With
December 30, 2021
The staff, especially Bill, was polite and helpful. Clean faculty. Car was clean upon return. faculty. Car was clean upon return. More
by cadillacfam
December 30, 2021
The service was punctual, complete and user friendly. Very pleasant surroundings and service manager was very helpful. Very pleasant surroundings and service manager was very helpful. More
by wvacca
Employees Worked With
