Otto Cadillac - Service Center

CTS-V service Bill was professional and courteous! The car was returned as pristine as it was when dropped off . Overall an excellent experience! I would highly rec Bill was professional and courteous! The car was returned as pristine as it was when dropped off . Overall an excellent experience! I would highly recommend Otto service Larry More

It was quick We called Otto at 7:00 am and by 7:30 roadside assistance was at our house and once he figured out he couldn’t fix it at our home the took it to the d We called Otto at 7:00 am and by 7:30 roadside assistance was at our house and once he figured out he couldn’t fix it at our home the took it to the dealership and fixed it More

As always ... perfect I am always treated like family Feel very welcome. Everything taken care of perfectly. Cant say enough nice things about the people I interact with I am always treated like family Feel very welcome. Everything taken care of perfectly. Cant say enough nice things about the people I interact with More

Repairs Recall - completed Entertainment Center - noted as under warranty and parts ordered Idling of car; feeling like going over graded terrain - fixed B Recall - completed Entertainment Center - noted as under warranty and parts ordered Idling of car; feeling like going over graded terrain - fixed Brakes squeaking very loudly - recommendation given, although it hasn't worked All-in-all, good experience. More

Great service as always! The job was done thoroughly and on time. The staff were friendly and responsive. The car was clean and ready to go when I expected. The job was done thoroughly and on time. The staff were friendly and responsive. The car was clean and ready to go when I expected. More

Always a pleasure! It's always a pleasure dealing with Otto service department. I have never walked into the service department without being treated with the ultimat It's always a pleasure dealing with Otto service department. I have never walked into the service department without being treated with the ultimate of respect. More

roadside service My car wouldn't start one morning so I called my dealer to ask what could be done. Within 3 hours Jeff the roadside tech was the at my house and diag My car wouldn't start one morning so I called my dealer to ask what could be done. Within 3 hours Jeff the roadside tech was the at my house and diagnosed the problem and replaced the battery.Fast,efficient and friendly service,5 star quality all around. More

Exceptional Service! Exceptional service on my car and I get walked to my car with an umbrella Su I can stay out of the rain! Doesn’t get any better. Exceptional service on my car and I get walked to my car with an umbrella Su I can stay out of the rain! Doesn’t get any better. More

Excellent Service Experience My service experience was terrific, thanks to Bill McLean and Don Bisesti. I have always been pleased by Otto Cadillac, starting with my salesperson, My service experience was terrific, thanks to Bill McLean and Don Bisesti. I have always been pleased by Otto Cadillac, starting with my salesperson, Steve LeMon. More

Oil change and tire rotation Everyone there is so helpful and nice. They do such a great job. This is my 3rd Cadillac with otto before that was Pontiac. Ct 6 is the best 1 so far Everyone there is so helpful and nice. They do such a great job. This is my 3rd Cadillac with otto before that was Pontiac. Ct 6 is the best 1 so far. More