Otto Cadillac - Service Center

Service appointment Outstanding service from the time I drove in until the time I drove away in freshly washed car. Highly professional dealership and highly recommended Outstanding service from the time I drove in until the time I drove away in freshly washed car. Highly professional dealership and highly recommended for Cadillac owners More

Fast and efficient Staff is very friendly. The service manager is very informative . He explained what was done so I could understand it. The waiting room is always clea Staff is very friendly. The service manager is very informative . He explained what was done so I could understand it. The waiting room is always clean More

Update all software in the computer We were treated very well, but they misjudged the time necessary for all of the updates, first estimate 1.5 hours, second estimate 3 hours, third esti We were treated very well, but they misjudged the time necessary for all of the updates, first estimate 1.5 hours, second estimate 3 hours, third estimate 4.5 hours. Not their fault though! They are all very cordial and gave us a loaner car. More

Great service! Excellent service and easy to work with.. scheduling appointments are a breeze and they get you in and out quickly. I would highly recommend Otto Ca Excellent service and easy to work with.. scheduling appointments are a breeze and they get you in and out quickly. I would highly recommend Otto Cadillac. More

Otto’s is the best! Otto Cadillac has the best service center around! The staff are friendly and very organized and their attention to detail is flawless!! I’d recommend Otto Cadillac has the best service center around! The staff are friendly and very organized and their attention to detail is flawless!! I’d recommend Otto’s to anyone! More

Cadillac service Was a very nice atmosphere and people very friendly and helpful. Bill in service was great. Would go back, love my Cadillac Thank you apprec Was a very nice atmosphere and people very friendly and helpful. Bill in service was great. Would go back, love my Cadillac Thank you appreciate your help More

Friendly & Efficient Scheduled for 8:00 AM serviced at 8:00 AM, just enough time to enjoy a cup of coffee and be on my way. All my questions were answered the service was Scheduled for 8:00 AM serviced at 8:00 AM, just enough time to enjoy a cup of coffee and be on my way. All my questions were answered the service was completed and explained. The facilities are clean and comfortable. Other dealership could learn some valuable customer services improvements by visiting here. Bottom line the respect me as a customer and they respect my car, can't ask for anything better than that. More

Surprise I have always brought my car to a Cadillac dealerships for service no matter where we were in the United States.Almost all of our service has been do I have always brought my car to a Cadillac dealerships for service no matter where we were in the United States.Almost all of our service has been done at Otto Cadillac.We were always pleased wherever it was serviced.This time I was most surprised when i received my bill. Thank You Very Much For Every Thing You Did at OTTO CADILLAC. More

Oil change The service manager is wonderful. Always cheerful and very informative. The staff is always very friendly. The waiting area is top notch. So far no co The service manager is wonderful. Always cheerful and very informative. The staff is always very friendly. The waiting area is top notch. So far no complaints More