Chris Otto
Chris Otto at Otto Cadillac

Chris Otto

President

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
136 Reviews
4.9

136 Reviews

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136 Reviews of Chris Otto

June 06, 2026

Dealership Rating
Employee Rating

Great dealership. Specially Bill in service and Mike in Sales. They need to replace Ian. More

by DRAYKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2026

Otto Cadillac responded

There is nothing better than a great review. Bill and Mike will appreciate your shoutout. Thanks for giving Otto Cadillac your business, Drayko!

May 01, 2026

Dealership Rating
Employee Rating

Very pleased with the service in both sales and service departments. Very thorough in making sure all options are explained and offered, even if I don't want those services at that particular time. More

by denise.haley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Steve LeMon, Declan Cohen

May 04, 2026

Otto Cadillac responded

Hi, Denise! We're pleased you're satisfied with our sales and service teams at Otto Cadillac. We always aim to make sure you have all the information you need. Thank you for your feedback!

March 14, 2026

Dealership Rating
Employee Rating

Otto Cadillac is a great place to buy a car. Honest good people that treat customers with respect and courtesy. The service department is top notch, and wonderful people. Hardly any waiting and More

by hcalabrese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Otto Cadillac responded

Thank you for sharing your fantastic review! We’re honored to have your business and we hope to see you again at Otto Cadillac.

March 14, 2026

Dealership Rating
Employee Rating

Otto Cadillac is a great place to buy a car. Honest good people that treat customers with respect and courtesy. The service department is top notch, and wonderful people. Hardly any waiting and More

by hcalabrese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Otto Cadillac responded

Thank you for the kind words and for choosing Otto Cadillac! We appreciate your support and we look forward to serving you again.

February 23, 2026

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Employee Rating

This Dealership took great care of me during my purchase experience! I would deal with them again! More

by gcrguilbeau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 24, 2026

Otto Cadillac responded

Thank you for the positive feedback! We're glad you had a great experience and would recommend us at Otto Cadillac.

November 17, 2025

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Employee Rating

I have been an Otto customer for decades and that is because of the close attention paid by the sales and service departments and the people who have worked with me over the years More

by billpaquette.ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss, Amber Young , Steve Lemon

Nov 17, 2025

Otto Cadillac responded

Thank you for your loyalty over the years and for highlighting our team’s dedicated care and attention at Otto Cadillac. We truly value your ongoing business, Bill!

October 06, 2025

Dealership Rating
Employee Rating

Very pleasant experience, everyone was super nice and helpful. Big thanks to Dan Zukowski for helping with the arrangements as well as Bill at service shop for taking care of my baby Caddy. Much appr More

by aplushis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Otto Cadillac responded

Thank you for sharing your excellent feedback about Dan and Bill! We are grateful for your business and for choosing Otto Cadillac.

September 24, 2025

Dealership Rating
Employee Rating

I had an excellent experience working with Amber in the service department. From start to finish, she was professional, knowledgeable, and extremely attentive to my needs. She explained everything clearly, More

by Mohammed jassim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

Sep 25, 2025

Otto Cadillac responded

Mohammed, we're delighted to hear that Amber provided such an outstanding and attentive service experience. Thank you for recommending her and for choosing Otto Cadillac!

September 16, 2025

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Employee Rating

I love that the employees are so nice,they are very helpful and I don't mind waiting More

by reia22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Otto Cadillac responded

Thank you for your confidence in Otto Cadillac, and for your business. We are grateful to have you as a customer!

July 21, 2025

Dealership Rating
Employee Rating

Between Ian, Dan, or Ryan Its hard to say who did the best EXCELLENT JOB More

by nycfla69@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Dan Zukowski , Chris Otto is OUTSTANDING, He pays attention to all the details

Aug 13, 2025

Otto Cadillac responded

Dan, Ryan, and the team will be grateful for the kind words! Thank you for all your support of Otto Cadillac. Ian Maher - General Sales Manager - 518-869-5000

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