Otto Cadillac - Service Center

Met at the door. Informed throughout. Pleased with the result. Thanks for the excellent service. Informed throughout. Pleased with the result. Thanks for the excellent service. More

1) on time, attentive, quick and easy Staff was very Friendly and I appreciated the complimentary car wash Friendly and I appreciated the complimentary car wash More

All personnel are friendly and interactive. They make you feel 'at home' at the dealership taking the time to talk to you as if you are their friend! They make you feel 'at home' at the dealership taking the time to talk to you as if you are their friend! More

Excellent service. Squeezed me in before a long trip. Friendly too. Service was prompt, waiting lounge was clean and comfortable. Squeezed me in before a long trip. Friendly too. Service was prompt, waiting lounge was clean and comfortable. More

Part wasn't ordered even though the issue has been present since I picked up the car. present since I picked up the car. More

Bill is an asset to your organization. He is courteous and very knowledgeable. Great customer service skills. He is courteous and very knowledgeable. Great customer service skills. More

secretaries are nice, Bill Mclean is knowledgeable and kind. Well done. Bill McLean gains / maintains my business. The day I decide to upgrade my vehicle... It is because of Bill that I will consider Otto kind. Well done. Bill McLean gains / maintains my business. The day I decide to upgrade my vehicle... It is because of Bill that I will consider Otto Cadillac for that purchase. More

Fast professional, great communication Everything went well from the start. The car was towed in. They immediately called me, gave me a loaner car fixed my car with no issues. well from the start. The car was towed in. They immediately called me, gave me a loaner car fixed my car with no issues. More

I came in needing some maintenance and Bill gave me a time to come back. Got me in, made my repairs and sent me on my way. Always a great experience. time to come back. Got me in, made my repairs and sent me on my way. Always a great experience. More

Bill always makes me feel like family Bill always greets me by name and makes you feel welcome when you arrive for an appointment me by name and makes you feel welcome when you arrive for an appointment More