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This rating includes all service center reviews, with more weight given to recent reviews.
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1,573 Reviews of Otto Cadillac - Service Center
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August 08, 2022
From start to finish my entire experience was excellent. The staff and customer service were Great The staff and customer service were Great More
by cpitch12
Verified Customer
August 04, 2022
Hard to contact , called was told would be getting a call back never did ended up waiting all weekend to here back. Left the car dirty with greese on the door panel back never did ended up waiting all weekend to here back. Left the car dirty with greese on the door panel More
by Kpechtel
August 04, 2022
I recently purchased a car from Otto. So far I have had a positive experience, both in sales and repairs. So far I have had a positive experience, both in sales and repairs. More
by Rita.fisher04
Employees Worked With
August 04, 2022
Everyone in the Service Department from the person answering the phone to checking me out were are very helpful in getting an appointment and keeping g me informed of the work that needed to be done. answering the phone to checking me out were are very helpful in getting an appointment and keeping g me informed of the work that needed to be done. More
by MIKED10
August 03, 2022
The staff are friendly, courteous, accommodating and professional. My loaner vehicle was ready in a timely manner. Excellent service. professional. My loaner vehicle was ready in a timely manner. Excellent service. More
by Mscurry41
August 03, 2022
Courtesy very professional nice made should that you was comfortable wild you were waiting on your car comfortable wild you were waiting on your car More
by albertjones15965
Employees Worked With
August 02, 2022
Super professional, friendly and clean. Best dealership around! This is my second Cadillac purchased from Otto and I’ll go back for my third! Best dealership around! This is my second Cadillac purchased from Otto and I’ll go back for my third! More
by TOBY.RABENBURG
Employees Worked With
August 02, 2022
I was treated very nicely and they gave me a ride home and washed and vacuumed my car. It needed a part that had to be ordered and will call when it comes in. Very courteous staff and washed and vacuumed my car. It needed a part that had to be ordered and will call when it comes in. Very courteous staff More
by mafitz07
Employees Worked With
August 01, 2022
I think the service department dose a great job i will recommend this to anyone recommend this to anyone More
by derekpope1010
July 30, 2022
I really like the personal attention given to us when ever we have regular service done on our ST5, it was very noticeable especially when we purchased our Cadillac from Otto. Never had that at sny othe ever we have regular service done on our ST5, it was very noticeable especially when we purchased our Cadillac from Otto. Never had that at sny other dealership I've been to loo. Thanks Bill!!! More
by michael.j.mcdonough
Employees Worked With
