Ourisman Chevrolet of Baltimore
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The staff is friendly - but that's about all you can say. We were at the dealership for five hours, waiting on various people - some of whom were on break but who didn't seem to be bothered about the line of We were at the dealership for five hours, waiting on various people - some of whom were on break but who didn't seem to be bothered about the line of people waiting. They screwed up the financing paperwork multiple times, which required multiple Fed Exes - and $750 more than we had been told, but my attorney advised me that it wasn't worth it to pursue. Nevertheless, we were left feeling like we were ripped off, having SIGNED PAPERWORK for one price at the dealership, then being told that they had messed up and had to redo the price. The financing people were a joke - there was one competent one, but the others couldn't answer basic questions and kept having to call or go meet with other people. Save your time and go to a better dealership... More
I bought a vehicle from this dealership 3 years ago. When they did the financing they switched the buyer and co buyer signature around. The paperwork that I have shows me as the owner. But the paperwork the they did the financing they switched the buyer and co buyer signature around. The paperwork that I have shows me as the owner. But the paperwork the finance company has shows me as the co buyer. That is FRAUD!!! More