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Ourisman Chevrolet of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 257 reviews
Botched oil change Took the 2018 Sonic in for an oil change didn't get home before it started smoking from 301 & 50 to 410 stopped at the light smoke everywhere.Looked Took the 2018 Sonic in for an oil change didn't get home before it started smoking from 301 & 50 to 410 stopped at the light smoke everywhere.Looked under the hood oil everywhere!! Called them they took my # and didn't call back!! They suck never again YOU take my money and leave me hanging!! I had it towed now I guess they need to talk to LAWYERS!! More
Antonio was fantastic i give him 5 stars!!!! Antonio is fantastic I give him 5 stars!!! because of him I will come back to Ourisman of bowie for future purchases!!! Justin was great also....Than Antonio is fantastic I give him 5 stars!!! because of him I will come back to Ourisman of bowie for future purchases!!! Justin was great also....Thank you guys again I love My TRAX Patricia Bell of Bowie More
Antonio is the best I just bought a 2018 Trax from Antonio he is the best fantastic salesman I would definitely buy again because of him!! give him a raise!!! I just bought a 2018 Trax from Antonio he is the best fantastic salesman I would definitely buy again because of him!! give him a raise!!! More
Awesome people couldn't ask for a better group of people to help with buying a new vehicle. They went out of their way to give us the best deal. couldn't ask for a better group of people to help with buying a new vehicle. They went out of their way to give us the best deal. More
The best service I've received at a dealership Due to poorly trained staff at another Ourisman dealership, I was given wrong information about where to get my car service. I have a Hyundai and was Due to poorly trained staff at another Ourisman dealership, I was given wrong information about where to get my car service. I have a Hyundai and was told I had to go to Ourisman Chevrolet to get a part for my car. Mike was incredibly helpful, pleasant, and helped make light of a terrible situation. Instead of ushering me out the door to the correct dealer (Hyundai), Mike took my VIN number and ordered the part for my car. I truly appreciate Mike for going beyond the scope of his job, he works for Ourisman Chevrolet and had no obligation to service me, but he did and he apologized profusely for a mistake that he did not create but resolve. More
Ripped Off and Poor Service My wife brought a Chevy Traverse in with the check engine light on. They charged us over $4000 and kept the car for two days only to return it with t My wife brought a Chevy Traverse in with the check engine light on. They charged us over $4000 and kept the car for two days only to return it with the light on. When we brought it back, they stated it was a new issue, charged us over $500. When we drove it off the lot, the light was still on. When I called to complain, the service manager's response was "this is a process to fix your car." He said to bring it back and they would continue to try to solve the problem. No one ever told us that it was a "process" that involved us paying large sums of money as they randomly remove parts that have done nothing to turn off the light or improve how the car is driving. After giving them almost $5000, the car has to be returned for another two days. In addition, to their on going charges, don't expect Ken Brady to give any details. He has a "Pay us or leave" attitude which is comparable to the his service manager. No one at Ourisman believes they have done anything wrong. They are happy to continue to remove parts and charge us, and not actually fix anything. I am now forced to go to the State's Attorney General, Better Business Bureau, and possibly small claims court. Loads of fun just to fix a car that was running pretty well and only had a light on! More
Ken is the Best I have been coming to Ourisman Chevrolet of Bowie for about 3 years now. Ken Brady is normally the service person I look for when entering the service I have been coming to Ourisman Chevrolet of Bowie for about 3 years now. Ken Brady is normally the service person I look for when entering the service doors. He always take care of any issues I may or may not have with my car in a timely and professional manner. He's great. More
Oil Change and tire rotation took less than a hour to complete. They were very friendly and kept me informed of everything that was going on with my vehicle. and tire rotation took less than a hour to complete. They were very friendly and kept me informed of everything that was going on with my vehicle. More
Amazing hands down Experience I was a little uneven when the time came around to purchase a car or if I was going to trade in my Equinox, i’m more than happy I went with Ourisman I was a little uneven when the time came around to purchase a car or if I was going to trade in my Equinox, i’m more than happy I went with Ourisman Chevrolet Of Bowie. As I like to get direct answers before coming into a dealership, after I requested information I received a call from Paris Milloff (she made me feel like I was apart of the ourisman family) she provided me with so much information such as Trim level, sales, and how my USAA certificate price was promised to me. She said she would like to schedule an appointment for me to come in same day. She assured me I would be taken care of once arriving to the Dealership, she was right. My sales consultant was Marlon McLean, funny man he is !!! , yet very professional. I was hoping to meet Paris, but she was gone for the day “ that small voice over the phone made a BIG DIFFERENCE “ I ended up making my purchase and leaving happy. My wife and I are so happy we wanted to thank this young lady. Thank you for all your help and understanding “ You have customers for life” More
Service at Ourisman Chevrolet Bowie on 12/14/17 The service agent I dealt with name was Chris. He has excellent customer service skills and handled what I needed done. Chris also gave me recommendat The service agent I dealt with name was Chris. He has excellent customer service skills and handled what I needed done. Chris also gave me recommendations on service I need in the future due to the mileage I have on the vehicle. Also I heard Service agent Buddy Reio was out sick. Tell Buddy I said hello and a speedy recovery. Thanks. More