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Ourisman Fairfax Toyota

Fairfax, VA

4.8
939 Reviews

10287 Fairfax Boulevard

Fairfax, VA

22030

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939 Reviews of Ourisman Fairfax Toyota

March 11, 2021

I am completely blown away with how amazing these guys are! I will always come back because of how great they are! So professional! G More

by leahpowers50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane & Sergio (rental guy) , Jeff Hoyt, Tony Armendariz
Mar 12, 2021 -

Ourisman Fairfax Toyota responded

Thank you for leaving a review. We look forward to seeing you again!

March 08, 2021

Oleg was very informative, patient, and attentive to what I needed in an SUV. He never tried to sell me the most expensive vehicle, he wanted to sell me what I was comfortable driving and what I was looking More

by Yvonne Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ten Mohammed
Mar 09, 2021 -

Ourisman Fairfax Toyota responded

Hi Yvonne, thank you for your kind review; we are happy to pass along your comments to Oleg . We hope to be of service to you again in the future. Best wishes, Ourisman Fairfax Toyota

March 06, 2021

Ibra is amazing sales rep. He helped us out above and beyond. Amazing dealership. I would recommend this dealership if you’re looking for good service and better pricing More

by Akashpatel_97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ibra , Ten Mohammed
Mar 09, 2021 -

Ourisman Fairfax Toyota responded

Hi Akashpate, thank you so much for your positive comments about Ibra! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ourisman Fairfax Toyota!

March 06, 2021

Oleg was informative, resourceful, and above all empathetic during our vehicle search. He’s got a long background in cars and puts it to good use for his clients. Thanks so much to Oleg and his tea More

by Joe & Jaime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oleg
Mar 09, 2021 -

Ourisman Fairfax Toyota responded

Hello Joe, we're glad you had such a wonderful experience with Oleg! We hope to be of service to you again in the future. Best wishes, Ourisman Fairfax Toyota

January 24, 2021

Working with Samuel Shiferaw was so great and accommodating through my whole application process. He was very consistent and helpful. I will refer him surely. More

by tyeshastephens2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel
Jan 27, 2021 -

Ourisman Fairfax Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Samuel here at Ourisman Fairfax Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

September 23, 2020

I purchased a RAV4 from this dealership. Tony Armendariz worked with me to get the car I wanted. This is the second time he has sold me a car. Each time was easy. Tony is a great salesman. He is very pers More

by reetkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Armendariz
Sep 26, 2020 -

Ourisman Fairfax Toyota responded

Congratulations on your new vehicle! We're glad to hear Tony delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 08, 2020

Purchased our new Highlander from them yesterday and they went out of their way to get me a great deal. Tony, Andrew, Adam all were fantastic, I will definitely be recommending them directly to anyone lookin More

by AzuluzA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Adam, Tony Armendariz
Sep 09, 2020 -

Ourisman Fairfax Toyota responded

Azuluza, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ourisman Fairfax Toyota. Thanks for the recommendation, and have an amazing day!

August 22, 2020

Ourismans Toyota after some haggling made me a great offer and the customer service is outstanding. Ive called my salesman, Albert, past midnight with questions and hes always picked up and helped out. More

by jjair21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hoyt, Tony Armendariz, Ten Mohammed
June 14, 2020

Excellent service and price on used Prius. 20 minutes ago-Edit I was given excellent customer service when I purchased a 2005 Toyota Prius, including our primary point of contact in sales, Alb More

by sschmidt47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taye Wubeshet, Jeff Hoyt
Jun 17, 2020 -

Ourisman Fairfax Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ourisman Fairfax Toyota. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 09, 2020

can not trust I had brought my car in for a recall and to find out why my AC was not working. Brian did not fully explain the whole process to me or what they were More

by JMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Croy
Jun 11, 2020 -

Ourisman Fairfax Toyota responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to Michael Neumann at (703)293-3782 to discuss this further

Jun 11, 2020 -

Ourisman Fairfax Toyota responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to Michael Neumann at (703)293-3782 to discuss this further.

Jun 29, 2020 -

JMac responded

I tried to give them another chance by calling the provided number multiple times and left a voicemail. Never got a response.

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