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Ourisman Honda of Laurel - Service Center

Laurel, MD

4.6
130 Reviews

130 Reviews of Ourisman Honda of Laurel - Service Center

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December 04, 2024

This was my first time getting my car serviced at this location for a recall. Their service was great and they got it done quicker than expected. 5 stars! More

by jan4775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department members
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Dec 05, 2024 -

Ourisman Honda of Laurel responded

That's fantastic to hear that you experienced a smooth and fast service from our team. If you have any other questions or need further assistance, feel free to ask! Thank you for the great review.

December 03, 2024

Muhammod was very kind and provided valuable insight. He was clear and understanding. Will definitely be back More

by mahlet.mesfin18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammod
Report | Print
Dec 06, 2024 -

Ourisman Honda of Laurel responded

We are very happy that he could provide valuable insight and be so helpful. If you need anything else in the future, feel free to reach out—We are always here to assist!

November 14, 2024

Excellent service. Adrien was so helpful and kind. Done in a timely manner.would definitely recommend Ourisman Honda! More

by lstepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien
Report | Print
Nov 14, 2024 -

Ourisman Honda of Laurel responded

That’s wonderful to hear! It sounds like Adrien really went above and beyond to make your experience at Ourisman Honda of Laurel a positive one. Thank you for your positive review.

November 04, 2024

Mohamed excelled informatve and helpful car repair expertly done no complaints I will definitely go back More

by cybercnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed
Report | Print
September 05, 2024

Parts and services are overly priced to the point of never bringing my car in for service! More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Garcia
Report | Print
Sep 05, 2024 -

Ourisman Honda of Laurel responded

We are very sad about your experience with us. Please contact our service manager Bill Lavin at blavin@ourismancars.com for further assistance.

September 04, 2024

Very friendly and professional and got me in and out in a fast and timely manner! Would definitely recommend. More

by fletcher.bridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Platon
Report | Print
Sep 05, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for this amazing review!

August 23, 2024

Mui bueno y buen servicio saben tratar al cliente lo recomiendo que ballena a ese dealer More

by makela72006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Platon
Report | Print
Aug 30, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for this amazing review!

Aug 30, 2024 -

Ourisman Honda of Laurel responded

Thank you for the 5 star review.

August 12, 2024

Courteous, attentive and didn't try to sell me service I didn't need. I didn't have to wait for a long time. Price of service was reasonable More

by Reanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Platon
Report | Print
Aug 16, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for the kind words!

August 01, 2024

Just moved to MD. Ourisman did an amazing job getting me in for a State inspection, doing a recall that I have been waiting months for in PA, AND doing some other work More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Garcia, Jason
Report | Print
Aug 05, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for this amazing review, Michelle. We look forward to help you in the future.

July 27, 2024

Worst I don’t recommend this honda dealer either for sales or for service, they make you sit for hours and don’t say whats happened with the car. I had a very worst experience with this dealer. More

by Issivandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
Report | Print
Jul 29, 2024 -

Ourisman Honda of Laurel responded

I'm sorry to hear about your experience. We apologize for any inconvenience and appreciate your feedback. Please contact us our service manager Jose Miranda directly at jmiranda@ourismancars.com

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