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Ourisman Tri-State Subaru
Newark, DE
698 Reviews
Ourisman Tri-State Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 698 reviews
February 23, 2024
Crucito in parts big help in getting mirror parts. Had $80 LOF done today. Charge outrageous!. Told I needed rear brakes. They were done at 33k. Now at 44k !. The 33k job was not done with the OEM mat Had $80 LOF done today. Charge outrageous!. Told I needed rear brakes. They were done at 33k. Now at 44k !. The 33k job was not done with the OEM material pads, resulting in brown break dust on the rears. Big question on needing new rears after 11k. The rotors were turned at 33k. So I would need new rotors as well. Was told you have Sr or veterans discount. Never got it. More
by Subaruguy
Employees Worked With
Crucita
February 22, 2024
Easy to schedule appointment, quick service and prompt notice that the car was ready. The service tech noticed small items needing attention- wiper blades, tire rotation, but didn’t push on items that wer notice that the car was ready. The service tech noticed small items needing attention- wiper blades, tire rotation, but didn’t push on items that were not essential repairs. They washed the car, too! More
by Stevendbrown
Employees Worked With
February 13, 2024
Fast and easy. No hassles and quick updates awesome. Also car washed loved it , also waiting area was very clean and comfortable. No hassles and quick updates awesome. Also car washed loved it , also waiting area was very clean and comfortable. More
by axmorales33
January 15, 2024
Matt Slapp Subaru service is a 20 out of 10. The employees are polite positive and very efficient. It’s truly a team environment. Melanie is very courteous. Waiting room is clean and comfy. The employees are polite positive and very efficient. It’s truly a team environment. Melanie is very courteous. Waiting room is clean and comfy. More
by joyspring73
Employees Worked With
January 14, 2024
The best thing I can say is all the years I’ve dealt with dealerships, they have been the best and I will continue to go to them for my automotive needs. dealerships, they have been the best and I will continue to go to them for my automotive needs. More
by Fjweber0205
Employees Worked With
January 08, 2024
Service is really good. .especially Danielle is very nice and explained me about the services and cost of them and which services are needed currently.she updated me about th .especially Danielle is very nice and explained me about the services and cost of them and which services are needed currently.she updated me about the progress while I was waiting. More
by sureshgayam1
Employees Worked With
January 06, 2024
Professional, courteous, easy to work with. Got the best deal for my needs. Will be back when I need another car. Got the best deal for my needs. Will be back when I need another car. More
by michaelhalfhill
Employees Worked With
