Ourisman Tri-State Subaru

They Definitely go the extra mile! Tim was very helpful. Customer service was top notch. Put me in a loaner right away. Made my life much easier. Customer service was top notch. Put me in a loaner right away. Made my life much easier. More

I have always loved bringing my car to Matt Slap for service. They are professional, courteous and responsive, and I never feel like I've been taken advantage of. I have recommended their services and service. They are professional, courteous and responsive, and I never feel like I've been taken advantage of. I have recommended their services and sales departments to friends and neighbors without hesitation. Recently, I took my car for service and was given a loaner and it was horrible. Driver's seat could not be raised and I could barely see over the steering wheel. So next time I need service and a loaner, I will request a more adjustable/ comfortable car. More

I took my car for oil change. They so friendly and quick. I took me only forty minutes and they even washed my car. Excellent service!! I took me only forty minutes and they even washed my car. Excellent service!! More

The sales and service staff is one the most cordial and welcoming people I've met to date. The service department took my car in for maintenance on time and delivered the car within a reasonable time whil welcoming people I've met to date. The service department took my car in for maintenance on time and delivered the car within a reasonable time while I waited in a clean waiting room. More

We had a pleasant dealing with this dealership. Our salesperson Christi was very informative and put no pressure on us. We were able to test drive the Forrester and fairly got out of our lease to buy t salesperson Christi was very informative and put no pressure on us. We were able to test drive the Forrester and fairly got out of our lease to buy this car. More

Seems like providing high quality service is emphasized in all positions - valet staff, shuttle service, service dept. Having my car washed was greatly appreciated. Thanks to all. in all positions - valet staff, shuttle service, service dept. Having my car washed was greatly appreciated. Thanks to all. More

The people at the service department. are friendly and professional. They naturally try to up sell but there is no pressure. And they wash your car at the end. professional. They naturally try to up sell but there is no pressure. And they wash your car at the end. More

Took car on time, completed work faster than expected. Chairs in waiting area were socially distanced. Service person didn’t believe fuel pump stuck on ran battery down. I didn’t imagine dead battery. L Chairs in waiting area were socially distanced. Service person didn’t believe fuel pump stuck on ran battery down. I didn’t imagine dead battery. Like the free car wash. No coffee available because of covid. More

I CAME, I BOUGHT, I ENJOYED THE FOLKS THAT WORKED WITH ME, I DEPARTED IN MY NEW OUTBACK, A VERY HAPPY REPEAT CUSTOMER BRADLEY LEE - ELKTON MD. ME, I DEPARTED IN MY NEW OUTBACK, A VERY HAPPY REPEAT CUSTOMER BRADLEY LEE - ELKTON MD. More

Service was on schedule. Recommended additional services but not pushy- gave good rationale for reasons needed. Also love that car wash! Service done very timely but not pushy- gave good rationale for reasons needed. Also love that car wash! Service done very timely More