
Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Mario was Great! I had a great experience purchasing my new Subaru Ascent with Mario. He was honest and friendly and didn't try to upsell me on items I didn't need or I had a great experience purchasing my new Subaru Ascent with Mario. He was honest and friendly and didn't try to upsell me on items I didn't need or couldn't afford. More
Outback 2020 Purchase Had a fantastic experience with Mario at Matt Slapp. He was a consummate professional throughout the entire process. I really appreciated his patience Had a fantastic experience with Mario at Matt Slapp. He was a consummate professional throughout the entire process. I really appreciated his patience as i had identified the car i wanted online but was unable to actually see and drive for two weeks. He immediately gave me an option to hold the vehicle and all the while checked in during that time in a no pressure method that made me very comfortable. The overall experience at Matt Slapp is positive, so if you are in the market for a Subaru or any new car you should certainly visit. More
Great service ! I walked in with my nephew and met Mario. Mario is not only knowledgeable, but very helpful. I bought the car that day with help from him. Also, di I walked in with my nephew and met Mario. Mario is not only knowledgeable, but very helpful. I bought the car that day with help from him. Also, discussed prices with Tucker Ranck under Costco car program one or two weeks before and used the price he gave me. Debbie showed me the technology part. She was patient and nice. But, being not a tech person, I will need to go back to learn more. One disappointment, the trunk when open is too high for me to close. I was hoping a strap could be installed to help me reach to close trunk. This was not done, but given name and phone of person to call. More
Best experience of my life! We were blessed with Mario Boroughs as our sales agent while leasing a 2019 Forester. I’ve purchased 15 vehicles in my lifetime, and never before enco We were blessed with Mario Boroughs as our sales agent while leasing a 2019 Forester. I’ve purchased 15 vehicles in my lifetime, and never before encountered such a beautiful experience. Mario is kind, courteous, respectful, and extremely knowledgeable regarding Subaru’s products. We thank you again for such a wonderful experience, and will be advising all our friends and,/or colleagues to utilize Mario’s services. P.S. We drove an hour & 15 minutes for said lease. Thank you! Kevin H More
They are great - sorry this review is late This review is long overdue. At the very end of 2013 I went to Matt Slap Subaru to look at a deal they had on 2014 Foresters. The deal was still on, b This review is long overdue. At the very end of 2013 I went to Matt Slap Subaru to look at a deal they had on 2014 Foresters. The deal was still on, but they didn't have what I needed. Harry Marker and his manager put forth a great effort to get what I wanted before the deal expired. Overnight, on New Years Eve, they delivered my car. It was great work, and greatly appreciated. I would recommend Matt Slap Subaru and their sales team to everyone. Thanks guys More
First leasing experience Mark was incredibly helpful and personable. I knew what I wanted prior to going in and he went above and beyond to deliver just that! Chris was super Mark was incredibly helpful and personable. I knew what I wanted prior to going in and he went above and beyond to deliver just that! Chris was super friendly and efficient. He had me in and out of the office very quickly! I couldn't have asked for a better team to guide me through my first leasing experience. More
These folks are family! I cannot speak highly enough about Matt Slap Subaru and their staff, specifically Chris Montelongo and Jay Brown. We have purchased three Subarus from I cannot speak highly enough about Matt Slap Subaru and their staff, specifically Chris Montelongo and Jay Brown. We have purchased three Subarus from Matt Slap, and every time has been a great experience. Chris goes above and beyond for his customers, and even helped us with our sale despite his move to the finance office. It was our first time meeting and working with Jay, but he was great as well. I would not hesitate to recommend this dealership. More
New Crosstrek. Very happy with the experience I bought a new 2019 Crosstrek from Matt Slap Subaru. My salesperson was Laura Hart-Siano. She was so helpful, courteous, and friendly. She has an a I bought a new 2019 Crosstrek from Matt Slap Subaru. My salesperson was Laura Hart-Siano. She was so helpful, courteous, and friendly. She has an amazing, non-aggressive way of selling the product. I appreciated that. She had some input from Mark Fox who was also amazing to work with. While I was doing the financial part of my car purchase, Greg Cramer was wonderful to deal with. As for the car, I love it, as does my son. I would certainly come back to this dealer again. More
new car purchase Jeremy Heydemann was great. He met us at the door, not pushy but helpful. He was there with us for the entire process and it was wonderful having his Jeremy Heydemann was great. He met us at the door, not pushy but helpful. He was there with us for the entire process and it was wonderful having his direction and help. I would definitely recommend Matt Slap as a dealer and Jeremy Heydemann as a sales rep. More
Great experience buying a vehicle Had a great experience buying our Ascent. Jeremy Heydemann greeted me when I walked in, and spent time working with me even though the dealership was Had a great experience buying our Ascent. Jeremy Heydemann greeted me when I walked in, and spent time working with me even though the dealership was busy and there was a lot going on. He was knowledgeable and worked through getting everything done with our trade and financing. The dealership itself was clean and everyone was friendly. More