Ourisman Tri-State Subaru

One could say that Nick was "just doing his job," but he was very pleasant and courteous when I entered the department and was the same when I returned to pick up my vehicle. He explained all the services t was very pleasant and courteous when I entered the department and was the same when I returned to pick up my vehicle. He explained all the services that were performed (this was not routine maintenance) and also what I might expect to see in the future. Overall, I had an excellent experience. More

From check-in to picking up my car, every employee I encountered was attentive, communicative, and went out of their way to provide the service I needed. encountered was attentive, communicative, and went out of their way to provide the service I needed. More

That was a pleasant experience. Thank you very much , you are the great guys to have a deal with.I will come back again. Thank you very much , you are the great guys to have a deal with.I will come back again. More

They were very nice, work was done efficiently, everything was explained to me. Well done! everything was explained to me. Well done! More

Quick service and polite employees would highly recommend explain everything to be done and cost explain everything to be done and cost More

Had my first Saturday appointment oil change, coolant exchange and tire rotation. Smooth process in/out 90 minutes. Great service!!! exchange and tire rotation. Smooth process in/out 90 minutes. Great service!!! More

Professional, courteous, efficient informative these words describe my experiences at Matt Slap, they backup their work words describe my experiences at Matt Slap, they backup their work More

Great service staff express service exceeded my expectations. I will most likely keep them as my dealership for service! expectations. I will most likely keep them as my dealership for service! More

30K service for my Subaru Impreza was performed fast and efficient. Thank you very much. efficient. Thank you very much. More

I never had imagined I would look forward to visiting a Car Dealership. With Matt Slap Subaru, that all changed for us. Since this visit was to purchase our 3rd Vehicle there, I knew the day would be plea Car Dealership. With Matt Slap Subaru, that all changed for us. Since this visit was to purchase our 3rd Vehicle there, I knew the day would be pleasant, and it was. Laura H. in Sales made us happy Customers for the 3rd straight time. Laura checks the box with everything in regards to selling you a Vehicle. She is knowledgeable, friendly, listens to your needs and really makes the process less anxious and stressful. The knowledge of the Vehicles Laura sells is incredible! She is exactly to person you hope to run into at a Dealership. My Wife, Sister and Mother all have Subaru’s now. Laura is a Friend to us now, a Friend we met selling us a Vehicle, now that saying something! I’m guessing Finance doesn’t get mentioned much in reviews, however Greg who took care of our paperwork was absolutely on point. This is our 2nd time going thru this process with Greg, just like the last time, it was smooth and not confusing at all. I had only a couple of questions after he was finished going over the details, Greg knows his work well and I was in and out quickly thanks to his preparation. When I left his Office, I knew exactly what I signed and what to expect next. The next part in our purchase was going over the Vehicle with Ashley. She knew the Vehicle so well inside and out, you would think she built it! Ashley was ready to go over all of the components of the Vehicle for me. I did have some questions, even though I have Subaru’s now. Ashley had me connected to the vehicle before I left the Dealership, she is extremely helpful and you will know the Vehicle well after she is done going over it with you. Before I finish, I would like to mention the wonderful Service Department too. We have been taking our Vehicles there for service for years now. Service is just another part of the awesome Matt Slap Subaru experience. The service is way above what I expected, they are very friendly too, welcoming and they get your Vehicle in and out. They fixed my car once even when it was out of warranty for no fee. The prices charged for service is below what I thought a Dealership would charge too, another plus. Lastly, the time and effort I made for this review is out of the ordinary for me. The reason I did it, is because the Matt Slap Dealership is deserving of it from me. When you have an over the top experience every time you walk thru their doors, by everyone you see inside their doors, you want to give back to them in some way. This is how I say thank you to this group of people who I am thankful for. This Matt Slap Dealership will be the one that I will get my next car from too. More