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Pacific BMW
Glendale, CA
3,939 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,939 reviews
Verified Customer
September 13, 2021
Familiar and friendly. Video review being sent beforehand is very helpful. Will recommend to others is very helpful. Will recommend to others More
by kevinlabaybay
Employees Worked With
September 13, 2021
James always been so helpful when we get our cars from Pacific BMW. Isam in finance also explained every step and we were done so quickly. Pacific BMW. Isam in finance also explained every step and we were done so quickly. More
by ccha6158
September 13, 2021
Rene was very professional, knowledgeable, and courteous. He did not try to sell me a car, he showed the different options to me with in-depth knowledge on the differences between the 2 options. What I also He did not try to sell me a car, he showed the different options to me with in-depth knowledge on the differences between the 2 options. What I also really appreciated and made me choose Pacific BMW is the fact that they did not try to charge me a premium on the car because there was high demand and low supply, or a supposed discount for already being a BMW owner (which is in fact a discount on an additional premium that I had experienced in other BMW dealerships). Rene was very responsive. It was a very smooth process, very efficient, with no stress and a mutual feeling of respect. Best dealership experience in more than 20 years buying cars in many places. More
by LP
Employees Worked With
September 10, 2021
The Sales and Finance Department personell that i worked with were upfront, accomodating and very easy to work with. Overall a very good and fruitful experience. with were upfront, accomodating and very easy to work with. Overall a very good and fruitful experience. More
by Larry A
September 10, 2021
The service department was extremely busy. Was very surprised by the turnaround. All employees were courteous and helpful. Had a loaner as requested. Thank you surprised by the turnaround. All employees were courteous and helpful. Had a loaner as requested. Thank you More
by dsbardin
Employees Worked With
September 10, 2021
Took my M4CS in for service recently and spoke with Henry Burmayan and Edgar Oganesyan, I am so great full for their service and level of quality, They go out of their way to make sure that their customer Burmayan and Edgar Oganesyan, I am so great full for their service and level of quality, They go out of their way to make sure that their customers are more than satisfied. They understand what their customers and they make sure to satisfy them in any way possible. By far the best team I have been with Thank you Henry and Edgar for all your help Simply amazing. More
by Kokog4life
September 10, 2021
Worst services I have ever received from any BMW . Purchased a BMWX5 with some missing parts which I was promised to ship in 3 weeks. Yesayi was the advisor for this sell. He never got back to me . In Purchased a BMWX5 with some missing parts which I was promised to ship in 3 weeks. Yesayi was the advisor for this sell. He never got back to me . Instead of multiple followup on text and phone I haven't received the missing parts yet. I wii not recommend anyone to deal with this center. More
by Vishal.pratik
Employees Worked With
Yesayi Panossian
September 10, 2021
Jerry was great to work with, helped us wrap up all the numbers and paperwork very quickly, especially in light of the inventory shortages everyone’s been experiencing. numbers and paperwork very quickly, especially in light of the inventory shortages everyone’s been experiencing. More
by ptavidian
September 09, 2021
Galo is wonderful. However, the loaner car was on RESERVE gas when I got it. So as soon as I got on the freeway, right after leaving the dealership, the reserve alarm went off. I had to get off the RESERVE gas when I got it. So as soon as I got on the freeway, right after leaving the dealership, the reserve alarm went off. I had to get off the freeway and find a gas station! NOT NICE to give me a car with NO GAS! Then, the car was DIRTY when I picked it up. There was a note not to wash it for a day. I assume it was because I had the windshield replaced. But that is ridiculous. You can wash a car without washing the windshield. I had the windshield replaced a year ago and the car was washed when I picked it up. VERY disappointing experience with the exception of Galo. Galo is always fantastic. AND I did not get reimbursed for the $30 gas I had to put in the EMPTY tank. More
by DEBMANCHESTER
Employees Worked With
Galo
