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Pacific BMW
Glendale, CA
3,961 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,961 reviews
July 19, 2021
Very disappointed to see the car dirtier than when I brought it in. Range extender light was still on: did not perform the maintenance system. brought it in. Range extender light was still on: did not perform the maintenance system. More
by dr.hkwon
Verified CustomerEmployees Worked With
July 19, 2021
Great experience from start to finish! Got a great car! Friendly service and very calm to explain things I did not understand. I would come back! Friendly service and very calm to explain things I did not understand. I would come back! More
by jenerator805
July 19, 2021
Amazing service, been brining both my cars here and never had a problem. fast and efficient. Thank you guys. Definitely will recommend to all my friends had a problem. fast and efficient. Thank you guys. Definitely will recommend to all my friends More
by MIKENIKOLAYAN94
Employees Worked With
Other Employees :
Daniel Ramirez, Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
July 19, 2021
Everyone was kind and helpful. The entire process was easy and simple. They were also able to accommodate fixing the issue my car had with its software. easy and simple. They were also able to accommodate fixing the issue my car had with its software. More
by ARIAVANDTIFFANY
Employees Worked With
Henry Burmayan
July 19, 2021
Nelli, who took care of us, was superb. I wish all dealerships employed women of this caliber. Could not ask for more, and I trust her excellence will be recognized. dealerships employed women of this caliber. Could not ask for more, and I trust her excellence will be recognized. More
by matchlessdc30
July 18, 2021
Completely satisfied, adviser was incredible, knowledgeable, helpful and respectful. Will recommend to everyone to use Pacific BMW and specially adviser Manny Cruz. Myself will use only Pacific B knowledgeable, helpful and respectful. Will recommend to everyone to use Pacific BMW and specially adviser Manny Cruz. Myself will use only Pacific BMW. More
by HARUTVAN
Employees Worked With
July 16, 2021
I was so happy with excellent customer service! Justin Ko kindly explained what was wrong with my car and exceeded my expectations. I will refer him. Thank you! kindly explained what was wrong with my car and exceeded my expectations. I will refer him. Thank you! More
by JML
Employees Worked With
Justin Ko
July 16, 2021
I had an appointment yesterday, and my husband and I waited so long for a technician to even speak to us. I know things are not quite the same now because of Covid, and we all have to be more understan waited so long for a technician to even speak to us. I know things are not quite the same now because of Covid, and we all have to be more understanding, which we are, but when I received my car after the service was completed, including the purchase of a brand new tire, the tire or rim was full of white greasy gunk. We were told the car wash was out of service, but that is no excuse for whoever is servicing the vehicle to leave it and present it to the customer in such a disgusting and sloppy manner. More
by HILDASEVERSON
Employees Worked With
July 16, 2021
I had a pleasant experience. Narek was very professional and friendly. I highly recommend this service center as being professional with the customers. Thanks, Armen and friendly. I highly recommend this service center as being professional with the customers. Thanks, Armen More
by ARMEN
Employees Worked With
Narek Petrosian
July 16, 2021
The people at this dealership are very good to work with. I do think that BMW service is expensive, but that is more an issue with the brand than the dealership. I do think that BMW service is expensive, but that is more an issue with the brand than the dealership. More
by PMGREENE
Employees Worked With
