
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,963 reviews
I had a pleasant experience. Narek was very professional and friendly. I highly recommend this service center as being professional with the customers. Thanks, Armen and friendly. I highly recommend this service center as being professional with the customers. Thanks, Armen More
The people at this dealership are very good to work with. I do think that BMW service is expensive, but that is more an issue with the brand than the dealership. I do think that BMW service is expensive, but that is more an issue with the brand than the dealership. More
Check-in process was easy except that it took a while because car in front died and held everything up. Appreciated the use of a loaner vehicle. Impressed by video follow up by Marco. Car returned wit because car in front died and held everything up. Appreciated the use of a loaner vehicle. Impressed by video follow up by Marco. Car returned within a reasonable time. It took much longer - 20 minutes to have car brought down and was late for an appointment. Did not like experience of having to haggle over the price, although Marco eventually adjusted it accordingly. More
service advisor and service manager are great, but the problem could have and should have been resolved the first time the vehicle was there, all the tech had to do was take it for a test drive. Will be problem could have and should have been resolved the first time the vehicle was there, all the tech had to do was take it for a test drive. Will be back for service in the future. More
The service perferformed was good at this dealer, the tech. named Arutin was took care of all the needed repairs on my car in full. . tech. named Arutin was took care of all the needed repairs on my car in full. . More
Came in for an oil change. The process was very quick and efficient. Work was performed within estimated time, uber rides were provided which made things very convenient. efficient. Work was performed within estimated time, uber rides were provided which made things very convenient. More
Everyone was very friendly, knowledgeable, and helpful. i was pleasantly surprised that I was able to drive the car home that night. A great experience overall. was pleasantly surprised that I was able to drive the car home that night. A great experience overall. More
Spot on service as usual. Very happy with Vanessa Vasquez who is always extremely efficient and caring. We love the video of the mechanic working on our vehicle too Vasquez who is always extremely efficient and caring. We love the video of the mechanic working on our vehicle too More
Great service by Jack K. Very professional and courteous. Kept me up to date every few days. Everything was done as promised by him and the car looked great. Kept me up to date every few days. Everything was done as promised by him and the car looked great. More
great customer servicegreat customer servicegreat great customer service great customer service great customer service great customer service great customer service great customer service great great customer service great customer service great customer service great customer service great customer service great customer service great customer service great customer service great customer service More