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Pacific BMW
Glendale, CA
3,959 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,959 reviews
June 07, 2021
Constant communication about my cars needs and the cost. Love the videos that of my car being worked on! Such transparency that everyone should adopt in the car service field. Short wait time when I brought Love the videos that of my car being worked on! Such transparency that everyone should adopt in the car service field. Short wait time when I brought my car in until I spoke with Gilbert and car was only gone for a few hours! More
by tiffanyl.schultz
Verified CustomerEmployees Worked With
Gilbert Pogosyan
June 07, 2021
I've been using Pacific BMW since I bought my 1st M3 in 1998. As a group they are outstanding service providers. My service Rep Gilbert Pogosyan is head and shoulders above all others. I have since moved t 1998. As a group they are outstanding service providers. My service Rep Gilbert Pogosyan is head and shoulders above all others. I have since moved to Scottsdale in AZ and every time I drive back to CA if there is any type of issue with my car Gilbert is the person I call and TRUST to take care of my issue(s)! Call Gilbert! More
by RICK@RICKBECKREALESTATE.COM
Employees Worked With
Gilbert Pogosyan
June 07, 2021
Marco, service advisor was great. Did not have to wait when I came in for service. Loaner car was ready. I was probably in and out in less than 20 minutes. when I came in for service. Loaner car was ready. I was probably in and out in less than 20 minutes. More
by tangelica0
Employees Worked With
June 07, 2021
Great service. Entire service was completed in less than one day while I was able to attend to my daily routine with a loaner vehicle provided to me. one day while I was able to attend to my daily routine with a loaner vehicle provided to me. More
by ARMIN.VARTANIAN
Employees Worked With
Henry Burmayan
June 07, 2021
Liked the video explanation of the problemLiked the Liked the video explanation of the problem Liked the loaner vehicle Communication with service department courteous and efficient Area for improv Liked the video explanation of the problem Liked the loaner vehicle Communication with service department courteous and efficient Area for improvement: would like to have same day appointment or next day appointment for check engine light More
by kvlachon
Employees Worked With
June 07, 2021
Very informative and professional, I had a good experience, Mr.Kim was with me from beginning to end.I would definitely let anyone interested in BMW to check Pacific out. experience, Mr.Kim was with me from beginning to end.I would definitely let anyone interested in BMW to check Pacific out. More
by kevnice18301
June 04, 2021
The Dealer always is clean.People work there are very The Dealer always is clean. People work there are very kind. They give good attention The supervisor knows what he do it! And they treat with The Dealer always is clean. People work there are very kind. They give good attention The supervisor knows what he do it! And they treat with respect More
by BERNALDEYSI510
Employees Worked With
June 04, 2021
I had a great experience at Pacific BMW. The people were all very friendly and helpful. They were very busy and the entire process took longer than I expected, but other than that, it was an easy purchase f all very friendly and helpful. They were very busy and the entire process took longer than I expected, but other than that, it was an easy purchase from them. The car was beautiful and exactly what I wanted. Would definitely come back in the future. More
by Hasmig
June 04, 2021
Narek and team was excellent. friendly staff, very good job , the place is so cool, overall everyone was professional courteous and helpful. Happy to take my car for next service . Car was clean and finis job , the place is so cool, overall everyone was professional courteous and helpful. Happy to take my car for next service . Car was clean and finished my service on time . Thank you again Narek ! More
by mabroud
Employees Worked With
Narek Petrosian
June 03, 2021
Overall everyone was professional and courteous. Especially the last guy who had picked up the car. There was a mishap where someone forget to communicate to staff outside to get my car and I had to Especially the last guy who had picked up the car. There was a mishap where someone forget to communicate to staff outside to get my car and I had to wait longer but he apologized several times when it’s not his fault and was very kind. Definitely want to applaud him for great customer service skills in a situation like that More
by CHRISTIEHCHI
Employees Worked With
Henry Burmayan
