Pacific BMW

Very nice people and excellent service.I am glad that we bought our car from this dealership. We will recommend our friends to come to this dealership bought our car from this dealership. We will recommend our friends to come to this dealership More

Fantastic followup and and follow through by Steven Saroyan. He worked hard to assist in helping me select the right features and get the best price among many other dealers. Saroyan. He worked hard to assist in helping me select the right features and get the best price among many other dealers. More

My service advisor was awesome He took good care of me alone ending up in two seconds and they also drop me off at my work alone ending up in two seconds and they also drop me off at my work More

The service was direct, safe, and great during the pandemic. Car was returned cleaned inside and out! All the issues were addressed and will be returning for my next service. Thank you Justin! pandemic. Car was returned cleaned inside and out! All the issues were addressed and will be returning for my next service. Thank you Justin! More

I came in early with no appointment due to a slight emergency and I was in & out and on my way back to work in a loaner in less than an hour. Picking up was just as seamless! My service advisor Manny a emergency and I was in & out and on my way back to work in a loaner in less than an hour. Picking up was just as seamless! My service advisor Manny and his team give top notch service! More

My service rep at Pacific has always been great to work with. She’s very responsive and keeps me updated. And they always give me a nice loaner car! with. She’s very responsive and keeps me updated. And they always give me a nice loaner car! More

Justin is my service guy and he and all of the Pacific BMW staff do a great job of servicing my car. It always comes out clean and perfect to drive after. Love working with Pacific BMW and I always servic BMW staff do a great job of servicing my car. It always comes out clean and perfect to drive after. Love working with Pacific BMW and I always service my car there with confidence. More

Went for routine maintenance. My service advisor Henry Burmayan gave an excellent customer service. I asked him about the airbag for my other BMW, and he checked on it told me to have make an appointment Burmayan gave an excellent customer service. I asked him about the airbag for my other BMW, and he checked on it told me to have make an appointment and they'll replace. He really went above and beyond in terms of customer care. More

Pacific BMW always gives excellent service, but this was my first time there since the pandemic began and I was impressed by how well executed the contactless / socially distanced protocols were. Everything my first time there since the pandemic began and I was impressed by how well executed the contactless / socially distanced protocols were. Everything felt as safe as possible, given the circumstances. I also LOVE the new inspection video - it's so helpful to see what the technician is seeing, rather just have someone explain it. More

They’re always fast and efficient with their service. I will add, however, I did wait a bit to get my car once I arrived and was helped last albeit arriving sooner than others. But I still liked their work will add, however, I did wait a bit to get my car once I arrived and was helped last albeit arriving sooner than others. But I still liked their work on my car. More