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Pacific BMW
Glendale, CA
3,961 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,961 reviews
November 26, 2020
Hello The service at Pacific BMW was great. Specially Hello The service at Pacific BMW was great. Specially Amie Service advisor by helping me with the problem on my car. She's very professional, straig Hello The service at Pacific BMW was great. Specially Amie Service advisor by helping me with the problem on my car. She's very professional, straight forward and honest person. I appreciate her help and I will always return as a customer. More
by meno3333
Verified CustomerEmployees Worked With
November 25, 2020
Henry always provides the best customer services when I bring my vehicles in. Definitely a good asset for your Team. Thank you for always taking good care of me. bring my vehicles in. Definitely a good asset for your Team. Thank you for always taking good care of me. More
by johnnyboijr
Employees Worked With
Henry Burmayan
November 25, 2020
Service Advisor explained kindly and professionally about my BMW problems and insurance issue. Provided loner car is great service and make me to come back later. my BMW problems and insurance issue. Provided loner car is great service and make me to come back later. More
by ANDREWJUNG12
Employees Worked With
Jason Ku ??
November 25, 2020
On 10/17/20 I purchased a 2017 CPO X5 via the internet. The CPO checklist indicated that there was a crack in the windshield. There was no indication of how it was remediated. I took delivery of the X The CPO checklist indicated that there was a crack in the windshield. There was no indication of how it was remediated. I took delivery of the X5 in a shaded indoor delivery area. I could not see any cracks in the windshield during a cursory inspection. Once I drove off and was on the way home, the sunlight hit the crack and it glistened blindingly. A 2.5-inch crack is annoying located in the drivers field of vision and on the edge of the heads up display. Once at home, I reached out to the dealer and was told to get repair 3 quotes. I obtained quotes (all approximate) from Safelight ($1200), Independent glass shop ($1300) and Stevens Creek BMW ($3200). After 5 weeks of being jerked around, Pacific BMW finally agreed to replace the window... provided that I drive from Northern California to Southern California, so that they could replace the windshield in house. This would entail over 10 hours of round trip driving and an overnight stay. We forewarned, CPO vehicles are "self-certified" by the dealer. They are not inspected or certified by BMW - North America. I got shafted by a dealer who passed off a vehicle as being "CPO certified," when it does not meet BMW standards. Before you sign a sales contract or buy a vehicle from Pacific BMW on the internet, have it independently inspected. The vehicle was delivered with only one key. I was promised that a second key would be promptly sent. It's now 5 weeks later and I'm still getting the run around. I can't believe that they do not have keys (remotes) in their parts department. Don't get burned like I did. More
by PabloBened
Employees Worked With
November 25, 2020
Galo gets 5 stars as he is very good at his job and checks in to be sure all is OK. Video was great too . Needing a lock actuator for the glove box to work on a car with 25000 miles on it in order to o checks in to be sure all is OK. Video was great too . Needing a lock actuator for the glove box to work on a car with 25000 miles on it in order to open it without a key for exactly 600.00 is ridiculous. Just to be believable maybe quote 597.00 for the 50.00 part but way too expensive. More
by chris
Employees Worked With
November 25, 2020
Very friendly, nice customer service and very professional👍🙌 I would highly recommend to everyone the Brand location. Thank u Jilbert Pogosyan for helping me. I really appreciate it professional👍🙌 I would highly recommend to everyone the Brand location. Thank u Jilbert Pogosyan for helping me. I really appreciate it More
by anitaaslanyan11
Employees Worked With
Gilbert Pogosyan
November 24, 2020
Henry B was my advisor. He did a good job. He's very professional like other my advisors before. Happy Thanksgiving to all. More power.Thank you . professional like other my advisors before. Happy Thanksgiving to all. More power.Thank you . More
by GEMBUS715
Employees Worked With
Henry Burmayan
November 23, 2020
Excellent work and stellar customer service. All work performed in time and beyond expectations. Very satisfied and would definitely recommend. will come back for next service. performed in time and beyond expectations. Very satisfied and would definitely recommend. will come back for next service. More
by ARNULFGRAF
Employees Worked With
Galo Morales
November 23, 2020
James was best salesman I met from my 5 BMW experience of history. He knows what customer needs. He is very kind and well informed. Isam was kind too. He was trying to help us as he can. history. He knows what customer needs. He is very kind and well informed. Isam was kind too. He was trying to help us as he can. More
by JYLEE115
