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Pacific BMW
Glendale, CA
3,959 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,959 reviews
November 18, 2020
I was mainly going for pre-return inspection and turns out got a brand new 2021 brand new 530e. Rafy took his time find the colors and specifications I preferred and give me an offer I couldn’t refuse. H out got a brand new 2021 brand new 530e. Rafy took his time find the colors and specifications I preferred and give me an offer I couldn’t refuse. He surely earned his senior position in BMW. Well-done, Rafy 👍 More
by gloriasliao
Verified Customer
November 18, 2020
Amie Gasabyan is the reason I come to Pacific BMW. It is not my local BMW dealership. Amie has helped me with my last three BMWs. Amie is through. I trust her to take excellent care of my cars. She is alway not my local BMW dealership. Amie has helped me with my last three BMWs. Amie is through. I trust her to take excellent care of my cars. She is always available to answer any questions I have. I sincerely appreciate the understanding of BMWs she provides to this service department as well as her ability to work well with people. Amie is friendly yet professional! She is a great asset to this dealership. More
by SUZANNEIWAMURA
Employees Worked With
November 18, 2020
I have been dealing with my 2010 X5 for 3 years . I met Manny because of a check engine light and he has been awesome. He is friendly, has empathy and has always showed excellent service. One time i brough Manny because of a check engine light and he has been awesome. He is friendly, has empathy and has always showed excellent service. One time i brought my car and he was not in I immediately felt the lack of personalized treatment from one of the service reps and I vowed to only go to Manny if I had to bring my car. Yesterday I got my car delivered all the way to Santa Clarita. I felt so special! This is why I bring my car to Pacific BMW instead of our local BMW. They feel like family. More
by Jennifer D
Employees Worked With
November 18, 2020
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by TORSTEN0
November 17, 2020
I'd taken my vehicle in several times for the same problem, only to be told there was no problem. I had to have my car inspected and diagnosed by a 3rd party for BMW to finally acknowledge and comple problem, only to be told there was no problem. I had to have my car inspected and diagnosed by a 3rd party for BMW to finally acknowledge and completed some work on my vehicle. I felt I was discriminated against. I wouldn't recommend this service department to ANYONE! More
by Comp529
November 17, 2020
Justin Ko sent a video service technician Brian Betancourt took of the undercarriage of my car to answer my question, & address my concerns. I really appreciated that. Betancourt took of the undercarriage of my car to answer my question, & address my concerns. I really appreciated that. More
by Mari G
Employees Worked With
Justin Ko
November 17, 2020
Thanks for the great and friendly service from your Sales Dept. and the good work from Management Dept. Very professional Staff and thanks for take care our needs. Dept. and the good work from Management Dept. Very professional Staff and thanks for take care our needs. More
by jc.hasbun
November 17, 2020
They took care of me and my car.They quickly found the They took care of me and my car. They quickly found the problem with the car and didn’t waste any time getting it fixed. They took care of me and my car. They quickly found the problem with the car and didn’t waste any time getting it fixed. More
by LADY907790
Employees Worked With
Gilbert Pogosyan
November 16, 2020
My car needed new tiers from the inspection video you luckily send to customers, my service adviser never indicated this on my notes for pick up or called to tell me one tier was at 3mm which is dangerou luckily send to customers, my service adviser never indicated this on my notes for pick up or called to tell me one tier was at 3mm which is dangerous. After I picked my car up I asked someone else to look in my account for this info and he couldn't find anything but after he looked my tiers he confirmed that they were extremely low. After this experience I took my car elsewhere for follow up. Will not be back. More
by AJBURMAN
Employees Worked With
November 16, 2020
We dropped our BMW X5 for replacement on two back tires covered under extended warranty. Took 3 days and we never received a return call from the service advisor after leaving several messages. Had to call covered under extended warranty. Took 3 days and we never received a return call from the service advisor after leaving several messages. Had to call th manager. Was sent an invoice for almost 1000. More
by elee.mac
Employees Worked With
Gilbert Pogosyan
