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Pacific BMW
Glendale, CA
3,955 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,955 reviews
October 22, 2020
Well maybe. If you have a good service advisor (like Galo) then yes. Otherwise place is a zoo and you are just a number. Before having Galo as a service advisor I could never get an appointment or I wou Galo) then yes. Otherwise place is a zoo and you are just a number. Before having Galo as a service advisor I could never get an appointment or I would be told I could not get a loaner. YMMV. More
by Pacific BMW Costumer
Verified CustomerEmployees Worked With
Galo Mora 5 stars, Andy Adamyan
October 22, 2020
They have been improving the time it takes to drop off your car and get a loaner. Still have a ways to go, but making progress in the right direction. your car and get a loaner. Still have a ways to go, but making progress in the right direction. More
by BURBANK50
Employees Worked With
October 21, 2020
My experience with pacific BMW was great one of the greatest dealer on Brand Blvd, and this is the 6 BMW That I bought and always serviced at Pacific BMW. greatest dealer on Brand Blvd, and this is the 6 BMW That I bought and always serviced at Pacific BMW. More
by ARTHUR1145
Employees Worked With
Gilbert Pogosyan, Narek Petrosian
October 21, 2020
Had a tire replaced it cost 265 with a $25 discount. I then looked later after paying that I could have got the same tire installed for 200 or less at a tire shop. then looked later after paying that I could have got the same tire installed for 200 or less at a tire shop. More
by Nicholas.s.orton2688
Employees Worked With
Vanessa
October 20, 2020
Always consistent, always professional, never disappointed when I stop by. I wish I had more reasons to come by the dealership. Excellent all-around service! disappointed when I stop by. I wish I had more reasons to come by the dealership. Excellent all-around service! More
by AndyK
October 20, 2020
Nice car and nice dealership! The price of cars in Pacific BMW is far cheaper than dealers in San Diego and there are also more inventories here. Pacific BMW is far cheaper than dealers in San Diego and there are also more inventories here. More
by withycy
October 19, 2020
Excellent customer service by all employees that i interacted with! Professional employees, answered all my question and returned my car on time and clean. Thank you interacted with! Professional employees, answered all my question and returned my car on time and clean. Thank you More
by MONTIOLSON
Employees Worked With
Narek Petrosian
October 19, 2020
Great professional customer service. They've streamlined paperwork since the last time I leased 3 years ago, but car buying/leasing still takes several hours. paperwork since the last time I leased 3 years ago, but car buying/leasing still takes several hours. More
by EDIT622
October 19, 2020
i have always loved the Pacific BMW , I've been a loyal costumer for over 3 years and i just bought my X5 a few weeks ago. Unfortunately i have a terrible experience when i went to get a tire fix due to a costumer for over 3 years and i just bought my X5 a few weeks ago. Unfortunately i have a terrible experience when i went to get a tire fix due to a nail and they told me my care was ready and i got there with the loaner and my car wasn't and they couldn't tell me what happened. They did ended up delivering my care to my house 2 days later so i didn't have to go, but i thought that is a terrible image specially for such a big brand. The customer service had a what? face the whole time and i just ended losing time. First time i have a bad experience with them and i hope i don't have to have another bad experience because i love my car and the brand and had always had quick service and a smile, but this time it wasn't the case. Sorry. More
by GABRIELA.ZALETA
Employees Worked With
Galo Mora
