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Pacific BMW
Glendale, CA
3,944 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,944 reviews
October 01, 2020
The team at this dealership is amazing. They make the process simple and go above and beyond when it comes to service. Our salesperson Armando and Raffi helped us with our second BMW lease. Now we have process simple and go above and beyond when it comes to service. Our salesperson Armando and Raffi helped us with our second BMW lease. Now we have a X2 and a X3:) We are definitely a BMW family moving forward. More
by splk13
Verified Customer
October 01, 2020
Frank Maharajh was very professional in providing all the details about the vehicle. He has a great customer service etiquettes. It was a pleasure dealing with him. details about the vehicle. He has a great customer service etiquettes. It was a pleasure dealing with him. More
by jhaj55
October 01, 2020
I had the best experience thanks to Rene! This is my third lease with Pacific BMW and I always leave happy. You guys are all amazing! third lease with Pacific BMW and I always leave happy. You guys are all amazing! More
by vanessatamburrini
Employees Worked With
Other Employees :
Narek Petrosian
September 30, 2020
Expected the car to be serviced in a few hours but it took another day and no update returned call the first day. Otherwise everything went ok. took another day and no update returned call the first day. Otherwise everything went ok. More
by james.barry44
Employees Worked With
September 30, 2020
came in for a manufacturing error that was harming my car and it was an easy fix and they refused to fix it fighting with me saying it is not their fault and i have to do pay to fix the breaks on a lease car and it was an easy fix and they refused to fix it fighting with me saying it is not their fault and i have to do pay to fix the breaks on a lease car. so much for luxury experience More
by CELNAZARIAN
Employees Worked With
September 30, 2020
By far the greatest service rep Ever deal with Took care of all my issues and was in constant contact to make sure if anything else was needed great job I’m very happy with Vanessa Vazquez for my BMW servi of all my issues and was in constant contact to make sure if anything else was needed great job I’m very happy with Vanessa Vazquez for my BMW service needs 👍👍 More
by avoscc
Employees Worked With
Vanessa Vazquez and jack in the loner department
September 30, 2020
Handled with the utmost professionalism and care. Manny helped me on his day off and Vanessa was great. All around excellence and care was given to my car's immediate need. helped me on his day off and Vanessa was great. All around excellence and care was given to my car's immediate need. More
by ericmdecastro
September 29, 2020
My service advisor was professional and efficient. The service was completed on time and additional recommended maintenance was completed. I appreciate the technician's inspection and recommendation. O service was completed on time and additional recommended maintenance was completed. I appreciate the technician's inspection and recommendation. One complaint that I have with the service department is the wait time to pick up a vehicle. I routinely wait 30-45 minutes when picking up my car after having completed the transaction with the advisor. This is especially frustrating when I look around and see so many associates who don't seem to have anything to do. One suggestion I would offer is to have your sales representatives retrieve cars for waiting customers. Not only would this drastically improve your throughput but what a great way for a sales associate to introduce himself or herself to a future customer? More
by randyslentz
Employees Worked With
not listed
September 29, 2020
Service techs like Manny Cruz are why I take my car to Pacific BMW. Friendly, courteous and professional. The entire process for getting a loaner was seamless and done on my phone Pacific BMW. Friendly, courteous and professional. The entire process for getting a loaner was seamless and done on my phone More
by Thatmanhal
Employees Worked With
September 29, 2020
Great staff to work with. Always willing to go above and beyond for the customer. I highly recommend them. If you're not satisfied they will make it right. beyond for the customer. I highly recommend them. If you're not satisfied they will make it right. More
by TPLEWIS612
