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Pacific BMW
Glendale, CA
3,964 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,964 reviews
September 09, 2020
Overall the process of minimizing the face to face contact is very good. Staff do pay attention to people who needs assistance even when it was very busy. Marco took care of me and communicated very q contact is very good. Staff do pay attention to people who needs assistance even when it was very busy. Marco took care of me and communicated very quick and accurate. More
by SPPALAD
Verified CustomerEmployees Worked With
September 09, 2020
I recommend this dealership to everyone. Isam Ayoub is the best. This is my third BMW from this location. I would buy the buy my next car here. the best. This is my third BMW from this location. I would buy the buy my next car here. More
by adnanayoub
September 08, 2020
Poor experience overall, of the 6 times I have come to the dealer, 5 of those times I was made to wait over 40 minutes or more for any attention at all. While in for service my car was scratched. When I b the dealer, 5 of those times I was made to wait over 40 minutes or more for any attention at all. While in for service my car was scratched. When I brought the vehicle to repair the scratches I was told it would be 3-4 days. It took 10 days. My service advisor Henry was great and extremely helpful. Other than Henry, Pacific BMW gave a very poor impression. I won’t be returning to this dealer More
by THECHICKENMAN98_00
Employees Worked With
Henry Burmayan
September 08, 2020
Everyone is very friendly and attentive. The service department is very organized and it makes the whole process quick and easy. Narek is great and always makes our visits enjoyable. department is very organized and it makes the whole process quick and easy. Narek is great and always makes our visits enjoyable. More
by george_grkikian
Employees Worked With
Narek Petrosian
September 07, 2020
I had A flat tire. I called the dealership last minute on a Saturday and they told me they will service my car. Got there and Vanessa took care of me. Excellent prompt service. on a Saturday and they told me they will service my car. Got there and Vanessa took care of me. Excellent prompt service. More
by TPARSIAN
Employees Worked With
Vanessa.
September 07, 2020
Everything was fine except the checkout process. Took to long to get car. Word, word, word, word, word, word, word, word, word, word, word, word, long to get car. Word, word, word, word, word, word, word, word, word, word, word, word, More
by marko5
Employees Worked With
Henry Burmayan
September 07, 2020
Quick and painless to get service done. Called to make an appointment they are very flexible on getting the time you need. Came in and seen within the next 5 min. Got the rental right away as well appointment they are very flexible on getting the time you need. Came in and seen within the next 5 min. Got the rental right away as well More
by EBIGLETE
Employees Worked With
September 07, 2020
Have been to Pacific BMW for a few times now. Good price and excellent quality with detailed cleaning, and they always provide loaner car! Henry was very helpful. Thank you Henry! and excellent quality with detailed cleaning, and they always provide loaner car! Henry was very helpful. Thank you Henry! More
by oouyang93
Employees Worked With
Henry Burmayan
September 05, 2020
Came back to dealership for a set of front tires and an alignment. Pricess are fair and the customer service excellent. Marco is always helpful. alignment. Pricess are fair and the customer service excellent. Marco is always helpful. More
by MENGINEER77
Employees Worked With
