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Pacific BMW
Glendale, CA
3,964 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,964 reviews
Verified Customer
August 24, 2020
Great dealership - easy to make appointment, service done at the same day, car came out clean and repaired, staff is very friendly and knowledgeable. Thank you Manny! at the same day, car came out clean and repaired, staff is very friendly and knowledgeable. Thank you Manny! More
by YP
Employees Worked With
August 24, 2020
DISORGANIZED. Had an appointment and arrived 15 minutes DISORGANIZED. Had an appointment and arrived 15 minutes prior to. Was put in line with other repairs. I had to wait over an hour as my assigned se DISORGANIZED. Had an appointment and arrived 15 minutes prior to. Was put in line with other repairs. I had to wait over an hour as my assigned service advisor was occupied with another customer. In the meantime the 9 customers who arrived after me were all taken care of. They should address this workflow error. In addition they called me saying my tires needed to be replaced which was not in the provided video. They mixed me up with another customer. More
by Customer
Employees Worked With
August 24, 2020
John Vasquez is great! Courteous responsive and on top of things. great customer service. Service was quick and smooth. Would definitely choose John again as my advisor. things. great customer service. Service was quick and smooth. Would definitely choose John again as my advisor. More
by susanhelton
Employees Worked With
John Vasquez
August 24, 2020
John listened to my concern, and was helpful with explaining the solution for the issue. He went over the process that the tech did to fix the concern. explaining the solution for the issue. He went over the process that the tech did to fix the concern. More
by NESBITBD
Employees Worked With
John Vasquez
August 22, 2020
Excellent service as usual. I had no problem with transportation because was given a nice loaner car. Gilbert, the service adviser was very professional, helpful and friendly. Pacific BMW is my favor transportation because was given a nice loaner car. Gilbert, the service adviser was very professional, helpful and friendly. Pacific BMW is my favorite. More
by VictorS
Employees Worked With
Gilbert Pogosyan
August 22, 2020
Great customer service provided by James, at no time was pushing to make the sale. I am first time customer of BMW and I am very satisfied. Nice experience ! pushing to make the sale. I am first time customer of BMW and I am very satisfied. Nice experience ! More
by uscpapi
August 20, 2020
As always, Galo Mora continues to deliver fantastic service and attention to detail. He was able to deliver me a loaner car within minutes of my call; something that usually needs days of waiting even service and attention to detail. He was able to deliver me a loaner car within minutes of my call; something that usually needs days of waiting even with a reservation. More
by alecscribner54
Employees Worked With
Galo Mora
August 20, 2020
Great call center service with a quick appointment date, topped off with a great technician. Technician was on time, socially distant, provided knowledge of what he was doing to my car and finished promptly topped off with a great technician. Technician was on time, socially distant, provided knowledge of what he was doing to my car and finished promptly. More
by CRKNI502
Employees Worked With
Daniel Ramirez, Henry Burmayan
August 20, 2020
Professional fast service. Updated technology to keep my Posted about my car status. I was provided with a loner Car which made it convenient. Appreciate all the good work. Posted about my car status. I was provided with a loner Car which made it convenient. Appreciate all the good work. More
by EDWARD1892
Employees Worked With
Justin Ko
