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Pacific BMW
Glendale, CA
3,964 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,964 reviews
July 30, 2020
It was very quick and Henry was attentive keeping me updated about the vehicle and great customer service. Inspected my vehicle in areas I didn’t point out as well. Thank you. updated about the vehicle and great customer service. Inspected my vehicle in areas I didn’t point out as well. Thank you. More
by AABULYAN
Verified Customer
July 30, 2020
great sales person while purchasing pre-owned certified car did not go without (kind of expected) glitches, amazingly professional, knowledgable and helpful salesman Jam while purchasing pre-owned certified car did not go without (kind of expected) glitches, amazingly professional, knowledgable and helpful salesman James Kim, went above and beyond to make this a very good experience - BMW Pacific should be proud to have such people working here More
by Igor
Employees Worked With
July 29, 2020
We had a great experience at this dealership. Everyone was nice and knowledgable and we had superb service. We ended up making a deal on a X5 lease and could not be happier. They worked with us on the pri was nice and knowledgable and we had superb service. We ended up making a deal on a X5 lease and could not be happier. They worked with us on the price until the numbers worked for us. We even had a bad tire which they have agreed to replace with no cost. I was very very happy with Pacific BMW. More
by Msrivin
July 29, 2020
Always perfect. Easy to book, fast service, nice loaners and shuttle service Clean building and amenities Great staff, friendly and on time Pacific bmw in glendale is the best and shuttle service Clean building and amenities Great staff, friendly and on time Pacific bmw in glendale is the best More
by unlvhyoop
Employees Worked With
Gilbert Pogosyan
July 29, 2020
Manny was extremely helpful and the new process was seamless. I really liked the online checkout process and how I could review my bill before arriving. seamless. I really liked the online checkout process and how I could review my bill before arriving. More
by GREENHORNET13
July 29, 2020
The tech came on time very knowledgeable.good service overall i am satisfied with the service i will recommend it .also the tech was very clean leaving my car overall i am satisfied with the service i will recommend it .also the tech was very clean leaving my car More
by AG6503063
Employees Worked With
Armando was the tech from service department
July 29, 2020
Love the new technology! Justin Ko was very helpful and I really like the new process/procedure for checking in. I totally love receiving a video from the tech working on my Justin Ko was very helpful and I really like the new process/procedure for checking in. I totally love receiving a video from the tech working on my vehicle who took the time to explain each of my noted concerns and his findings. Very helpful. The only downside is when I returned my loaner vehicle, I was not given clear instructions on what to do or where to go and there was a delay in getting my car, but otherwise, awesome! More
by lcharris1905
Employees Worked With
Justin Ko
July 27, 2020
Satisfactory work process from appointment to pick up. Work order update via text message was good idea. Justin is awesome. Thank you so very much!! Work order update via text message was good idea. Justin is awesome. Thank you so very much!! More
by jinkwak127
Employees Worked With
Justin Ko
July 27, 2020
Best customer service as always! I've been going to Pacific BMW for few years and never had one bad experience. Always treat you like their most important customer! Marco is always GR I've been going to Pacific BMW for few years and never had one bad experience. Always treat you like their most important customer! Marco is always GREAT More
by TOMLEE
July 24, 2020
Brought my vehicle in for a recall upgrade and other issue I had noticed. Justin was very communicative in the service process. Made sure my concerns were addressed. issue I had noticed. Justin was very communicative in the service process. Made sure my concerns were addressed. More
by xtinashadows
Employees Worked With
Justin Ko
