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Pacific BMW
Glendale, CA
4,104 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,104 reviews
September 25, 2020
Attention to detail- great customer service -my lease is up in May, I will consider purchasing or leasing another BMW due to the consistent customer service I receive up in May, I will consider purchasing or leasing another BMW due to the consistent customer service I receive More
by crod74
Verified CustomerEmployees Worked With
Narek Petrosian
September 25, 2020
Henry at service and his group are amazing people ,also thanks to Steven Saroyan the best guy I ever known at BMW ,his did his part like always and because of this 2 guy I'll come to Pacific BMW everytime, thanks to Steven Saroyan the best guy I ever known at BMW ,his did his part like always and because of this 2 guy I'll come to Pacific BMW everytime,I'll really appreciate it their hard work, More
by haleksan
Employees Worked With
Other Employees :
Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
September 25, 2020
Adees Zerateain hooked me up with and awesome deal on a 328i Wagon and I couldn't be happier. The process was super simple and completely painless. I did have one issue that arose shortly after I purch 328i Wagon and I couldn't be happier. The process was super simple and completely painless. I did have one issue that arose shortly after I purchased the vehicle and Armando Leyva took care of it, no problem. I highly recommend them for your next BMW. More
by Skullfest
September 24, 2020
Outstanding service from Narek and his team. Courteous and efficient. This is the type of service that I expect from a luxury car dealership. A+++ and efficient. This is the type of service that I expect from a luxury car dealership. A+++ More
by stephen.t.nelson
Employees Worked With
Narek Petrosian
September 24, 2020
Fantastic. Best service department I have ever taken my car to. They go above and beyond, not only with the service but in how kindly they treat you and go out of their way to make sure your taken care of. car to. They go above and beyond, not only with the service but in how kindly they treat you and go out of their way to make sure your taken care of. And they take all the necessary precautions for Covid. Thank goodness for these guys. More
by BradCopeland
Employees Worked With
Other Employees :
Daniel Ramirez, Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
September 21, 2020
This is the third time that I have leased/purchased from Pacific BMW. I was in a quandary as to the end of my lease and what was the best option as I am currently battling cancer. Do I get a super cheap c Pacific BMW. I was in a quandary as to the end of my lease and what was the best option as I am currently battling cancer. Do I get a super cheap car just to transport me to/from the hospital, do I purchase my current car as it is like new or turn it in and lease a new car? In the end, I purchases my car and the sales rep was amazing at understanding both my wants and needs. I'm super happy with the outcome. More
by Maugha
Employees Worked With
Other Employees :
Robert Darebityan
September 21, 2020
Excellent customer experience. I was extremely impressed with the professionalism and efficiency of PBMW. Brought my car in for it's scheduled maintenance and the process was seamless and most importantly c with the professionalism and efficiency of PBMW. Brought my car in for it's scheduled maintenance and the process was seamless and most importantly contactless (due to covid). A special shoutout to Marco in the service department! More
by Nik
Employees Worked With
September 21, 2020
Took over an hour to check in for my service appt. Had to make several phone calls to find out the status of my car. Service rep wouldn't even return my texts even tho his voicemail said to text. One of to make several phone calls to find out the status of my car. Service rep wouldn't even return my texts even tho his voicemail said to text. One of the warranty items was not fixed. Will not return to this dealer for service. More
by mfeliton
Employees Worked With
Narek Petrosian
September 21, 2020
Always a good experience. However, in your quest to expedite the service you are missing that added customer service touch. Personalize your service is an expedite the service you are missing that added customer service touch. Personalize your service is an More
by jholguin1
Employees Worked With
There was a gentleman that helped at the end. But he was just picking up where the other left kdd
