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Pacific BMW
Glendale, CA
3,969 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,969 reviews
June 26, 2020
As usual, Soran at Pacific BMW was above and beyond in all aspects. I love my new X5. He’s straight to the point, offers unbiased feedback and answers my endless questions. This is vehicle number six from all aspects. I love my new X5. He’s straight to the point, offers unbiased feedback and answers my endless questions. This is vehicle number six from Pacific for my family and we couldn’t be happier. Thank you Soran! More
by TIM
Verified CustomerEmployees Worked With
Soran Hawlery
June 25, 2020
Professional & courteous associates! This is my second visit to Pacific BMW. I enjoy their professional & courteous services. It'd be perfect if there can be more follow-up on the status This is my second visit to Pacific BMW. I enjoy their professional & courteous services. It'd be perfect if there can be more follow-up on the status of the vehicle. My 4 stars rating is mostly on the communication effort. More
by mlinwat
Employees Worked With
Other Employees :
Don't recall the young associate at the intake, but he's great!, Narek Petrosian
June 25, 2020
Good service Dropped off car with little wait. Uber was quick to pick me up and take me back home in no time. Service was done in a few hours and completed as sch Dropped off car with little wait. Uber was quick to pick me up and take me back home in no time. Service was done in a few hours and completed as scheduled per phone call done by department. Good work and no worries on virus contol. Thanks. More
by raulg1
Employees Worked With
i cant remember
June 25, 2020
REPAIRS Have been going to Pacific BMW since 2008 had many services done and what ever the end result was Pacific always corrected. Galo Mora is my service ma Have been going to Pacific BMW since 2008 had many services done and what ever the end result was Pacific always corrected. Galo Mora is my service man and has suggested and fixed my 330ci. I would recommend Pacific BMW to anyone who would enjoy an excellent and comfortable ride. More
by GLDHAIR3624
Employees Worked With
June 25, 2020
Service department needs to improve Henry has been helpful throughout this process but your service department is terrible. The only reason I come here is that I live in the city. Af Henry has been helpful throughout this process but your service department is terrible. The only reason I come here is that I live in the city. After going back and forth with BMW for several months, their tech recommended that the head unit be replaced due to my ongoing Bluetooth connectivity issues which have been there since I got the car. I pick up the car last week and the Navigation system wasn't activated. Explain to me how you replaced the head unit, programmed it, supposedly "tested" it but never noticed the giant notice that the navigation system wasn't activated. That was the first screen that popped up when I tried to access the navigation. I dropped off the car Saturday afternoon for something that was supposed to take 1 hour it wasn't' ready until Monday afternoon. I got a call back from you after BMW NA contacted me to check to see if the issue was resolved and I told them that you hadn't properly installed and activated the navigation system. Oh, and the inside of my car around the center console was a mess. Would it be so hard to wipe down the area you worked on? It was covered in a white residue. This isn't the level of service and professionalism that I would expect from a BMW dealer. More
by egharibian
Employees Worked With
Henry Burmayan
June 25, 2020
Ron was amazing and helpful along every step of the way. Even throughout the covid worries, he was helpful and considerate, never pressuring and always welcoming. I love my BMW and 10/10 would recommend Ron Even throughout the covid worries, he was helpful and considerate, never pressuring and always welcoming. I love my BMW and 10/10 would recommend Ron. More
by andrewmloera
June 25, 2020
Pacific BMW did a great job for doing my car maintenance. I definitely recommending this office. Has a very good service. The staff were so helpful, kind and very accommodating. I definitely recommending this office. Has a very good service. The staff were so helpful, kind and very accommodating. More
by lizbaby08
Employees Worked With
John Vazquez
June 25, 2020
The service advisor was excellent. The service people did an excellent job. I am very happy with my experience. I will definitely bring it back next time. Thanks so much for a great job. did an excellent job. I am very happy with my experience. I will definitely bring it back next time. Thanks so much for a great job. More
by fredz0
Employees Worked With
June 25, 2020
Gilbert and Jesus were superb, professional, friendly, knowledgeable and efficient. This was my first experience with the Pacific BMW service department I trust them fully with my vehicle. The thorough an knowledgeable and efficient. This was my first experience with the Pacific BMW service department I trust them fully with my vehicle. The thorough and detailed work is appreciated. More
by Rose Petrosian
Employees Worked With
Other Employees :
Jesus (last name not received) when turning in my loaner and retrieving my vehicle. , Gilbert Pogosyan
June 25, 2020
Courteous & Friendly John Vasquez This was my second service visit for my fairly new I3s and just like the last time, stellar service! On this occasion, my service associate John Vazqu This was my second service visit for my fairly new I3s and just like the last time, stellar service! On this occasion, my service associate John Vazquez, was very friendly, professional and mindful. He definitely made me feel like a valued customer! Cheers🤠🤠 More
by jerps
Employees Worked With
John Vazquez
