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Pacific BMW
Glendale, CA
3,970 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,970 reviews
May 18, 2020
In general Pacific BMW are awesome! People are very In general Pacific BMW are awesome! People are very accommodating and friendly. Convenient location and clean environment. They help customers what In general Pacific BMW are awesome! People are very accommodating and friendly. Convenient location and clean environment. They help customers what they need to be satisfied. Thank you More
by Lileth
Verified Customer
May 15, 2020
I booked apt online, service wa great. It was easy given covid 19 going on- I didn’t interact with anyone specific just drop off covid 19 going on- I didn’t interact with anyone specific just drop off More
by KDOLKART
Employees Worked With
Sorry I can’t remember name of service rep but everyone was great, Greg Poland
May 15, 2020
I wish I could have given zero stars because that’s how much work was done to my car. Left it with service all day, car promises by closing at 5. Went to pick up my car after 8 hours. They didn’t get to it much work was done to my car. Left it with service all day, car promises by closing at 5. Went to pick up my car after 8 hours. They didn’t get to it. No work was done on my car. Total waste of time. Service representative Marco was rude and service Manager Edgar unhelpful. I will never buy another car from Pacific. More
by LARRY.FROCH
May 15, 2020
Awesometastic. My service advisor, Marco is extremely knowledgeable and customer focus. I appreciate the fact that he always takes time to provide a outstanding service experience. knowledgeable and customer focus. I appreciate the fact that he always takes time to provide a outstanding service experience. More
by JEDWARDBLACK35
Employees Worked With
May 14, 2020
Henry as always is the best advisor i have came across the last 15 years with bmw. The service here is the best compared to all other dealers. the last 15 years with bmw. The service here is the best compared to all other dealers. More
by JKHACHATRIAN
Employees Worked With
Henry,Edgar
May 14, 2020
They respect your time Was in and out quickly for drop-off and pickup. Also, they respected the social distancing protocols. Work was done promptly. No complaints. Now I'm Was in and out quickly for drop-off and pickup. Also, they respected the social distancing protocols. Work was done promptly. No complaints. Now I'm just typing words to meet the minimum. More
by reidreidreid
Employees Worked With
May 13, 2020
I was treated with respect. I have not encountered a service showing me through a phone video what was wrong with my car, to me that shows genuine honesty. service showing me through a phone video what was wrong with my car, to me that shows genuine honesty. More
by TITANONE20
Employees Worked With
John Vasquez and Marco Valdez
May 13, 2020
Everyone is always so accommodating at Pacific BMW. Do you me waiting, they continue checking up on you to see if you’ve been helped. you me waiting, they continue checking up on you to see if you’ve been helped. More
by annav1983
Employees Worked With
Other Employees :
Daniel Ramirez, Danny Sarmiento, Gilbert Pogosyan, Henry Burmayan, Narek Petrosian, Remy Carretero
May 13, 2020
Excellent customer service The Advisors are very kind Excellent customer service The Advisors are very kind and caring Very informative and kept me updated with my vehicle Great loaner vehicle They Excellent customer service The Advisors are very kind and caring Very informative and kept me updated with my vehicle Great loaner vehicle They are very flexible when scheduling your appointment More
by izziea89
Employees Worked With
Henry Burmayan
May 13, 2020
Thank you for your support. Everything was perfect from A to Z. Even though it is very hard time to meet people these days under COVID-19, the support team really worked hard an Everything was perfect from A to Z. Even though it is very hard time to meet people these days under COVID-19, the support team really worked hard and I was vary satisfied. Thank you very much. More
by eun0708kim
Employees Worked With
Henry Burmayan
