Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,944 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,944 reviews
May 08, 2020
Danny always makes sure that my car is serviced properly. He answers questions and concerns professionally and with courtesy. We will always have our car serviced here. He answers questions and concerns professionally and with courtesy. We will always have our car serviced here. More
by marivi_suarez
Verified CustomerEmployees Worked With
Danny Sarmiento
May 08, 2020
Great Service Great service and sales team. Service always ensure my car is well taken care of, sales always ensures that I get the best deal, I couldn't be happier Great service and sales team. Service always ensure my car is well taken care of, sales always ensures that I get the best deal, I couldn't be happier. More
by divecha.shaun
May 08, 2020
Always great service experience! Ive been bringing our cars for service for over 6 years now with Galo Mora as our Service Advisor. It;s always a very good experience everytime I br Ive been bringing our cars for service for over 6 years now with Galo Mora as our Service Advisor. It;s always a very good experience everytime I bring our car for service. Galo is honest and very nice to talk to. Now , your Service Department even sends a video showing who worked on your car and gives an analysis of your car's current condition.. More
by Marcelito
May 07, 2020
Great service experience. Coronavirus pandemic did not effect the quality of their service at all. I’ve been with Pacific BMW for 5 years And I am always satisfied. I will continue to patronize their busi effect the quality of their service at all. I’ve been with Pacific BMW for 5 years And I am always satisfied. I will continue to patronize their business. More
by chantelynette
Employees Worked With
Narek Petrosian
May 07, 2020
My latest service was great even in these trying times. They picked it up sent video of the inspection, and invoiced online. Contactless and thorough! They picked it up sent video of the inspection, and invoiced online. Contactless and thorough! More
by ALLISONABBATE
Employees Worked With
Gilbert Pogosyan
May 07, 2020
Have not had such a bad experience at any service center like at pacific bmw. Their property is poorly maintained. My wheel and rim were damaged because they paced a metal tire tread depth device right at t like at pacific bmw. Their property is poorly maintained. My wheel and rim were damaged because they paced a metal tire tread depth device right at the entrance, making it so narrow that cars hit it all the time. There is evidence. Dealer is not willing to admit negligence on their part. Horrible service and support they treat you with utmost disrespect. Management is lacking in customer service skills and does not care about you as a customer. But they are willing to take huge amounts of cash from you. More
by Arman
May 06, 2020
pretty good overall with no complain The service is good overall. No complaint about that. but there are rooms for better. During the COVID-19, I know some other dealers provide "Stay a The service is good overall. No complaint about that. but there are rooms for better. During the COVID-19, I know some other dealers provide "Stay at home" service for their customers when they schedule for service. The dealer will pick up your car to switch with a loaner car and deliver your car directly after the service is completed. So the customer doesn't need to make a trip to the dealership to drop off the car for service. More
by VIVI L.
Employees Worked With
May 06, 2020
Made appointment for service of my BMW with Narek Petrosian and was checked in with a high level of safety measures in place. Check in was quick and efficient. Service was quick and professional very Petrosian and was checked in with a high level of safety measures in place. Check in was quick and efficient. Service was quick and professional very easy process. Thank you Pacific BMW. More
by gfdsteve
Employees Worked With
Narek Petrosian
May 04, 2020
Very satisfied with the visit. Every one involved in my visit from checking in, getting a loaner and pick up was very helpful and professional. Really liked the video clip from the Every one involved in my visit from checking in, getting a loaner and pick up was very helpful and professional. Really liked the video clip from the inspection and the feedback. More
by MARTINB1332
Employees Worked With
Other Employees :
Danny Sarmiento, Gilbert Pogosyan, Henry Burmayan
May 04, 2020
X5 Maintence Thank you. This form is very irritating. This form is very irritating. This form is very irritating. This form is very irritating. This form is very i Thank you. This form is very irritating. This form is very irritating. This form is very irritating. This form is very irritating. This form is very irritating. More
by reid2
Employees Worked With
Where is Galo Mora - the best?
