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Pacific BMW
Glendale, CA
3,940 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,940 reviews
March 09, 2020
Dropping off my car for servicing was fast. They were Dropping off my car for servicing was fast. They were able to accommodate me with a new 2020 loaner. Picking up my car was easy and it was nice to ha Dropping off my car for servicing was fast. They were able to accommodate me with a new 2020 loaner. Picking up my car was easy and it was nice to have my car washed and vacuumed. The customer service is great here I will definitely come back again. More
by charoug24
Verified CustomerEmployees Worked With
Henry Burmayan
March 09, 2020
As usual all work was performed perfectly and my BMW was returned in beautiful condition. I especially liked the video that was sent to me by the mechanic returned in beautiful condition. I especially liked the video that was sent to me by the mechanic More
by jeff.cruce
Employees Worked With
March 07, 2020
Impressive video inspection My service appointment was flawless. The most impressive and surprising was to get a video message with an inspection to let me know how my car is do My service appointment was flawless. The most impressive and surprising was to get a video message with an inspection to let me know how my car is doing and what I need to be aware of. This is the first time I have seen this and was really impressed by it. True transparency. More
by metroadrian
Employees Worked With
Manik Mkhitaryan
March 06, 2020
Great! Manny was very helpful and very nice! He coordinated my car to be ready as soon as I got there so I wasn't late to my class and I appreciate that grea Manny was very helpful and very nice! He coordinated my car to be ready as soon as I got there so I wasn't late to my class and I appreciate that greatly! I was so worried I would be late to school and miss my quiz, but Manny was nice enough to have my car ready and I was in and out of BMW. Thanks for caring about your customers and making sure my car was ready on time. I will be recommending all my friends and family to book their apt with Manny. More
by cristinekhach
Employees Worked With
March 05, 2020
Review of Service Can't say how thankful I am to Narek for attending to my needs, and paying meticulous detail to ensure that my new vehicles service went smoothly Can't say how thankful I am to Narek for attending to my needs, and paying meticulous detail to ensure that my new vehicles service went smoothly More
by Mansourian
Employees Worked With
Narek Petrosian
March 05, 2020
best service advisor. Great service. very communicative. I past 3 Bmw dealers just to come to Pacific because of their service. I get constant text messages and loaners. Ne Great service. very communicative. I past 3 Bmw dealers just to come to Pacific because of their service. I get constant text messages and loaners. Never had any hassle working with Galo. More
by JOHNC123
Employees Worked With
March 03, 2020
Henry Burmayan is great. He's very kind, helpful, and knowledgeable. Even though we came across issues with the insurance claim process, he kept me updated along th is great. He's very kind, helpful, and knowledgeable. Even though we came across issues with the insurance claim process, he kept me updated along the way and was helpful in helping to resolve it. More
by alvin.k.heng
Employees Worked With
Henry Burmayan
March 03, 2020
Excellent service on recall of passenger side airbag on BMW From time I got letter re. recall, everything went smoothly. The secretary set up the appointment and loaner car. Henry Burmayan was great. He exp From time I got letter re. recall, everything went smoothly. The secretary set up the appointment and loaner car. Henry Burmayan was great. He explained the process and did the paperwork. I got the loaner and was back in 3 hours as he predicted. The car was washed and I was able to leave. The overall experience was wonderful. Thank you so much. More
by jamutch
Employees Worked With
Henry Burmayan
March 03, 2020
Very clean area. Everyone is respectful and professional. I always bring my car here for service. Always has done a great job! More than expected. Thank you. I always bring my car here for service. Always has done a great job! More than expected. Thank you. More
by pfrancisco82897
Employees Worked With
Vanessa Sandoval, Narek Petrosian
March 03, 2020
Danny provides great customer service and was very helpful. He kept in touch and gave me updates step by step so I was aware of the progress of my vehicle. Thanks so much!! Also jack from the insura helpful. He kept in touch and gave me updates step by step so I was aware of the progress of my vehicle. Thanks so much!! Also jack from the insurance/check in desk when you first pull into the service department was very helpful!! He was doing a great job and went out of his way to help me! More
by Melanie.balasanian
Employees Worked With
Jack
