Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,944 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,944 reviews
February 11, 2020
Quality service. The service is systematic and the steps are quick and easy. Clearly notify the date and time of ordering and repairing service. Service staff are very The service is systematic and the steps are quick and easy. Clearly notify the date and time of ordering and repairing service. Service staff are very helpful. I'm very impressed with this branch More
by OHLUNLA_SUYU@hotmail.com
Verified Customer
February 11, 2020
Due to unforeseen circumstances the car was late from the promised date. However due to the exceptional service and communication from the service department we were able to get the loaner returned and my ca promised date. However due to the exceptional service and communication from the service department we were able to get the loaner returned and my car fixed under CPO warranty. More
by yehkarl
February 10, 2020
Overall it was a smooth transaction. The service advisor was knowledgeable and helpful. He took care of everything in a short period of time. Same at the pickup time. was knowledgeable and helpful. He took care of everything in a short period of time. Same at the pickup time. More
by yadegarsam
February 07, 2020
Great service! Thank you for your time and help. Super fast and easy fix. They said I’ll have to pick it up the next the and it was done the same day!! fast and easy fix. They said I’ll have to pick it up the next the and it was done the same day!! More
by LUIMI698
Employees Worked With
Marco
February 07, 2020
There are enough stars to adequately convey just how good the service is at Pacific BMW. Gilbert is an excellent service advisor. Ive been having my cars serviced here since 2013. the service is at Pacific BMW. Gilbert is an excellent service advisor. Ive been having my cars serviced here since 2013. More
by nate33
Employees Worked With
Gilbert Pogosyan
February 07, 2020
had to go back for damaged caused bu dealer I hope they can move cars faster in the service line, service person is doing an excellent job but the cars are not moving fast enough from service li I hope they can move cars faster in the service line, service person is doing an excellent job but the cars are not moving fast enough from service line. More
by EDDIEMINS
Employees Worked With
February 06, 2020
Mr. Eduardo Tiempo is always giving me an I excellent service. Very approachable and helpful. He make sure that I understand everything and that’s one of the reason why I keep coming back. And I’m happ service. Very approachable and helpful. He make sure that I understand everything and that’s one of the reason why I keep coming back. And I’m happy to say that this is already my 3rd time getting the car of BMW. More
by ESPIELEANO
Employees Worked With
Other Employees :
Eduardo Tiempo, Eduardo Tiempo
February 06, 2020
Narek and Gilbert are awesome service employees. They handle everything professional involving my X6 BMW and are very courteous. Pacific BMW is lucky to have them on staff. Thank you. handle everything professional involving my X6 BMW and are very courteous. Pacific BMW is lucky to have them on staff. Thank you. More
by Chris Carter
Employees Worked With
Gilbert Pogosyan, Narek Petrosian
February 06, 2020
Great Experience Chris and Gilbert is always great to work with. They really take care of us. Work is efficient and timely. This service I had some vehicle alarms c Chris and Gilbert is always great to work with. They really take care of us. Work is efficient and timely. This service I had some vehicle alarms come up and everything was taken care of. More
by KEN92
Employees Worked With
Chris Choe, Gilbert Pogosyan
February 05, 2020
No Sales nonsense in reaching a deal Good honest support from the sales team with a great effort to find the right car and the best deal. The experience around familiarity of the car fea Good honest support from the sales team with a great effort to find the right car and the best deal. The experience around familiarity of the car features can be improved. The Genius Hotline should know a lot more about the cars they support. More
by BG
Employees Worked With
Greg Poland, Fernando Martinez Reyna
