Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,969 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,969 reviews
February 13, 2020
Solved the issue Had the issue with knocking sound on the passenger side of door and service team was able to assist and resolve the issue. Great service. Had the issue with knocking sound on the passenger side of door and service team was able to assist and resolve the issue. Great service. More
by TUSHAR
Verified CustomerEmployees Worked With
Danny Sarmiento, Henry Burmayan, Remy Carretero
February 12, 2020
Great service! Great service and very friendly staff. Liked the communication via text and e-mail and the video showing service performed on my car. Very little wait Great service and very friendly staff. Liked the communication via text and e-mail and the video showing service performed on my car. Very little wait time when picking up my car. This is a great place to go. More
by k.dubberke.t
Employees Worked With
Other Employees :
Danny Sarmiento, Narek Petrosian
February 11, 2020
Very professional and helpful staff, especially Danny is great and knows what he’s doing. Last time that I brought my car it took just one day fix the issue. Thank you great and knows what he’s doing. Last time that I brought my car it took just one day fix the issue. Thank you More
by ejmin.sony
Employees Worked With
Danny Sarmiento
February 11, 2020
We were greeted with extreme professionalism and courtesy, attention to detail, patience, knowledgeable, and great guidance. Robert is more interested in matching you with the right car; asa result courtesy, attention to detail, patience, knowledgeable, and great guidance. Robert is more interested in matching you with the right car; asa result, he asks intriguing questions and engages in dialogue to ensure you are making the decisions that best suits your needs and wants. Ray is a superb finance manager who is kind and thorough and really good at explaining the nuance of maintaining a BMW. More
by angelicachamar
February 11, 2020
Due to unforeseen circumstances the car was late from the promised date. However due to the exceptional service and communication from the service department we were able to get the loaner returned and my ca promised date. However due to the exceptional service and communication from the service department we were able to get the loaner returned and my car fixed under CPO warranty. More
by yehkarl
February 11, 2020
Quality service. The service is systematic and the steps are quick and easy. Clearly notify the date and time of ordering and repairing service. Service staff are very The service is systematic and the steps are quick and easy. Clearly notify the date and time of ordering and repairing service. Service staff are very helpful. I'm very impressed with this branch More
by OHLUNLA_SUYU@hotmail.com
February 10, 2020
Overall it was a smooth transaction. The service advisor was knowledgeable and helpful. He took care of everything in a short period of time. Same at the pickup time. was knowledgeable and helpful. He took care of everything in a short period of time. Same at the pickup time. More
by yadegarsam
February 07, 2020
had to go back for damaged caused bu dealer I hope they can move cars faster in the service line, service person is doing an excellent job but the cars are not moving fast enough from service li I hope they can move cars faster in the service line, service person is doing an excellent job but the cars are not moving fast enough from service line. More
by EDDIEMINS
Employees Worked With
February 07, 2020
There are enough stars to adequately convey just how good the service is at Pacific BMW. Gilbert is an excellent service advisor. Ive been having my cars serviced here since 2013. the service is at Pacific BMW. Gilbert is an excellent service advisor. Ive been having my cars serviced here since 2013. More
by nate33
Employees Worked With
Gilbert Pogosyan
