Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,956 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,956 reviews
January 20, 2020
Good dealership. They try to help you as soon as possible, which is the best thing customers like. Danny is a very nice and polite guy who tries to help you and solve the problems quicker. possible, which is the best thing customers like. Danny is a very nice and polite guy who tries to help you and solve the problems quicker. More
by naroush_m7
Verified CustomerEmployees Worked With
Marco Valdez, Danny Sarmiento
January 20, 2020
Took my car to Pacific for some recall issues. My battery light was on. The same day, they told me the battery needs to be replaced, it’s on backorder and they have no ETA on when the battery would be availa light was on. The same day, they told me the battery needs to be replaced, it’s on backorder and they have no ETA on when the battery would be available. The service advisor stated I could pick up my car and they will call me when the battery’s in. I informed him that I didn’t fell comfortable devising a brand new car with the battery light on and feared being stranded somewhere. long story short I immediately took my car to Long Beach BMW they fixed and replaced battery in 2 days. Still never received a call from Pacific. More
by Juelmorrison77
Employees Worked With
Remy Carretero
January 20, 2020
Great Experience Isam and Yesayi are very professional and easy to deal with. I appreciated there help. They both made us feel very comfortable and made the whole pr Isam and Yesayi are very professional and easy to deal with. I appreciated there help. They both made us feel very comfortable and made the whole process very easy. More
by dalia0
January 20, 2020
Very knowledgeable guys and a pleasure to do business with.. Henry was always In contact and recommended best solution for my car repairs. His high level of customer support will keep me returning to P with.. Henry was always In contact and recommended best solution for my car repairs. His high level of customer support will keep me returning to Pacific BMW. More
by perezinla
Employees Worked With
Henry Burmayan
January 20, 2020
The service was excellent and very professional. I also The service was excellent and very professional. I also think you guys should give both Luke and Gary a enormous raise for their commitment to aweso The service was excellent and very professional. I also think you guys should give both Luke and Gary a enormous raise for their commitment to awesome and impeccable customer service. More
by juanmorse
January 18, 2020
Happy Customer Greg is great to work with. I have loved my BMW experience thanks to Greg and all of his knowledge and look forward to working with him in the future Greg is great to work with. I have loved my BMW experience thanks to Greg and all of his knowledge and look forward to working with him in the future!! More
by gjgoodie
Employees Worked With
Greg Poland
January 17, 2020
Great Dealership and Excellent Customer Service My car has had very complex issues for it only being a 2016 with only 33K miles. Henry has made this seamless and is very supportive. My X5 had the st My car has had very complex issues for it only being a 2016 with only 33K miles. Henry has made this seamless and is very supportive. My X5 had the steering column replaced, ignition coil replaced, some spark plugs replaced and some fuel injectors replaced. car has been in and out of the dealer for the past few months and Henry has been wonderful. More
by NADA_SIMON
Employees Worked With
Henry Burmayan
January 16, 2020
Apple CarPlay Though there was a system maintenance update, the problem wasn't resolved. I believe there may be a connectivity issue with the Apple iOS system. Thou Though there was a system maintenance update, the problem wasn't resolved. I believe there may be a connectivity issue with the Apple iOS system. Though service was great, the problem still persists. More
by KSHIRINIAN
Employees Worked With
Henry Burmayan
January 15, 2020
I have never experienced Customer attention with BMW service as incredible as Pacific BMW and Galo. For years he has been my go-to. I drive the extra distance just to go to Pacific. service as incredible as Pacific BMW and Galo. For years he has been my go-to. I drive the extra distance just to go to Pacific. More
by SHANEEDELMAN
Employees Worked With
Galo
